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Average Ratings 0 Ratings
Description
Engynn's intranet software offers a user-friendly experience and is remarkably simple to set up, allowing you to begin in just minutes rather than waiting months. Our focus is on providing assistance rather than adding pressure, as we aim to transform the intranet landscape with outstanding service, top-notch security, and affordable pricing. Sharing updates on your intranet is effortless with our intuitive editor, giving you the freedom to curate your content exactly how you envision it. Features like user profiles, commenting, messaging, and various social intranet capabilities enhance collaboration. Store your documents in the Intranet Doc Cloud for rapid, round-the-clock access. With continuous support available, creating your intranet is no longer a daunting task! We adhere to industry standards to guarantee the security of your intranet at all times. As your organization evolves, upgrading your intranet is a seamless process that can be completed in mere seconds. Join the ranks of countless businesses that have taken the leap into building their intranets today, and experience the difference for yourself!
Description
A comprehensive help desk software solution designed to accommodate any internal support team that handles inquiries from employees. Accessible via a link on your Intranet, this web-based software enables your company's workforce to access online assistance, track requests, and utilize self-help resources, even during off-hours. The innovative design elements ensure that you can be operational within hours of installation. Employees can submit support requests directly from your Intranet link using any standard web browser. Sitehelpdesk serves as the central support service solution within our product lineup and is available for download from our website, allowing you to establish your in-house support system with just a Microsoft server. Alternatively, we can provide cloud hosting for your convenience. For smaller IT departments, sitehelpdesk may fulfill your immediate needs, and upgrading to sitehelpdesk-IT for enhanced IT service features is a seamless process; you will only be charged the price difference when making the upgrade. This flexibility ensures that your support system can evolve alongside your organization's requirements.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$299.95 per month
Free Trial
Free Version
Pricing Details
$800.00/one-time
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Engynn Technologies
Founded
2016
Country
Canada
Website
get-engynn.com
Vendor Details
Company Name
Sitehelpdesk.com
Founded
2000
Country
United Kingdom
Website
www.sitehelpdesk.com/helpdesk/sitehelpdesk.html
Product Features
Portal
Chat
Collaboration
Content Management
Document Management
File Sharing
Search
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management