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Description
Connect and communicate with your customers efficiently while delivering the experience each customer demands, so you can grow faster, more profitably. When your customers have questions or need to get things done it’s important that you engage them effectively however they want. Your ability to create strong relationships with customers, foster loyalty, and ultimately drive profitable growth depends on it more than ever. Help customers quickly get answers or complete transactions on their own using self-service tools. Connect customers to the right resources when they need to meet face-to-face with a specialized expert. Empower employees with easy access to the information they need when customers need help. Our self-service solutions improve your customer’s experience, reduce call volumes, and drive growth and profitability for your business.
Description
Silver Spoon is an intuitive, comprehensive platform designed for fashion entrepreneurs such as designers, tailors, and cobblers, providing a centralized solution for managing customer data, capturing measurements, tracking orders, and selling both ready-to-wear and custom creations. This system not only keeps your business organized but also enables growth beyond traditional storefronts.
By facilitating remote measurements and handling inventory, payments, and order fulfillment, Silver Spoon optimizes your daily business functions, allowing you to concentrate on your creative pursuits while ensuring smooth operations. With features like a personalized website and the ability to connect with customers from any location, you can expand your reach without limitations.
Additionally, the platform offers digital lookbooks, online shopping capabilities, invoicing, appointment scheduling, team collaboration tools, and performance analytics. By consolidating various tools and eliminating the need for disjointed spreadsheets, Silver Spoon empowers fashion entrepreneurs to operate more efficiently, scale their businesses sustainably, and create brands that resonate with customers both locally and globally while fostering a sense of community.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Google Calendar
Microsoft Outlook
Parsey
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Engageware
Founded
1999
Country
United States
Website
engageware.com
Vendor Details
Company Name
Silver Spoon
Website
www.usesilverspoon.com
Product Features
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Product Features
Tailoring
360 Degree Design View
Accounting
Alterations Management
Barcode Printing / Scanning
CRM
Client Measurements Database
Customer Portal
Discount Management
Email / SMS Marketing
Inventory Management
Measurements From Photos
Order Management
Payment Processing
Point of Sale
Reporting / Analytics
Tailoring Product Templates
Time Tracking
