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Average Ratings 0 Ratings
Description
ÉN AI is an online artificial intelligence knowledge assistant designed to aid organizations in retrieving answers from their internal data. Administrators have the capability to incorporate various file formats such as PDF, DOCX, XLSX, CSV, and TXT, as well as connect to specific Google Drive folders or index web content through URLs or sitemaps. Users can pose inquiries in natural language, receiving responses complete with citations for each answer provided. Key features encompass OCR functionality for scanned PDFs, seamless re-syncing of content, categorization of documents, and user-centric access controls. Additionally, administrators can create distinct AI agents tailored for departments like HR, Sales, and onboarding, each restricted to their designated categories, and integrate a customized chat widget on a verified website domain. Furthermore, the platform offers a Local AI option, enabling the operation of a model directly on the customer’s server, along with features for chat history tracking and analytics on saved time, frequently asked questions, and identified knowledge gaps. Notably, ÉN AI accommodates both Vietnamese and English languages, enhancing its accessibility and usability for a diverse range of users. Its comprehensive functionality makes it an invaluable tool for organizations looking to streamline information retrieval and improve internal communication.
Description
Neuradocs is an innovative platform that leverages artificial intelligence to streamline customer support within community platforms like Slack and Discord. By integrating with your existing knowledge base, it provides swift and precise answers to user questions, thus boosting both engagement and operational efficiency. The implementation process consists of three straightforward steps: connecting your knowledge base, incorporating Neuradocs into your public channels, and permitting it to autonomously handle user inquiries. Furthermore, as your knowledge base grows and changes, Neuradocs consistently assimilates new insights to maintain its responses' relevance and accuracy. It also constructs a comprehensive knowledge graph of your support specialists, tagging them to tackle questions that might extend beyond their usual expertise, guaranteeing that every inquiry is addressed. Neuradocs seamlessly integrates with platforms such as Slack, Discord, and GitHub Discussions, and it can also connect to a variety of content sources, including websites and help centers. This platform is specifically tailored for businesses, startups, and organizations that seek to enhance their customer support and overall engagement. In today's fast-paced digital landscape, having a system like Neuradocs can significantly transform how organizations interact with their communities.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Golden Owl Corporation
Founded
2023
Country
Vietnam
Website
enai.vn/en
Vendor Details
Company Name
Neuradocs
Country
United States
Website
getneuradocs.com