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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ÉN AI is an online artificial intelligence knowledge assistant designed to aid organizations in retrieving answers from their internal data. Administrators have the capability to incorporate various file formats such as PDF, DOCX, XLSX, CSV, and TXT, as well as connect to specific Google Drive folders or index web content through URLs or sitemaps. Users can pose inquiries in natural language, receiving responses complete with citations for each answer provided. Key features encompass OCR functionality for scanned PDFs, seamless re-syncing of content, categorization of documents, and user-centric access controls. Additionally, administrators can create distinct AI agents tailored for departments like HR, Sales, and onboarding, each restricted to their designated categories, and integrate a customized chat widget on a verified website domain. Furthermore, the platform offers a Local AI option, enabling the operation of a model directly on the customer’s server, along with features for chat history tracking and analytics on saved time, frequently asked questions, and identified knowledge gaps. Notably, ÉN AI accommodates both Vietnamese and English languages, enhancing its accessibility and usability for a diverse range of users. Its comprehensive functionality makes it an invaluable tool for organizations looking to streamline information retrieval and improve internal communication.

Description

Neuradocs is an innovative platform that leverages artificial intelligence to streamline customer support within community platforms like Slack and Discord. By integrating with your existing knowledge base, it provides swift and precise answers to user questions, thus boosting both engagement and operational efficiency. The implementation process consists of three straightforward steps: connecting your knowledge base, incorporating Neuradocs into your public channels, and permitting it to autonomously handle user inquiries. Furthermore, as your knowledge base grows and changes, Neuradocs consistently assimilates new insights to maintain its responses' relevance and accuracy. It also constructs a comprehensive knowledge graph of your support specialists, tagging them to tackle questions that might extend beyond their usual expertise, guaranteeing that every inquiry is addressed. Neuradocs seamlessly integrates with platforms such as Slack, Discord, and GitHub Discussions, and it can also connect to a variety of content sources, including websites and help centers. This platform is specifically tailored for businesses, startups, and organizations that seek to enhance their customer support and overall engagement. In today's fast-paced digital landscape, having a system like Neuradocs can significantly transform how organizations interact with their communities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Discord No 
GitHub No 
Google Drive Yes 
Slack No 

Integrations

Discord Yes 
GitHub Yes 
Google Drive No 
Slack Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Golden Owl Corporation

Founded

2023

Country

Vietnam

Website

enai.vn/en

Vendor Details

Company Name

Neuradocs

Country

United States

Website

getneuradocs.com

Product Features

Product Features

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