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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Comprehensive and sophisticated solutions tailored to fulfill your workforce management requirements, no matter where work takes place, enable you to emerge as an employer of choice. Explore cutting-edge methods for enhancing workforce management while fostering positive experiences for employees. Our efforts span various sectors, including education, government, manufacturing, and healthcare, as we revolutionize the work environment. Witness how effective workforce management can generate real value across all departments within your organization. By adopting a holistic strategy, you can unlock previously overlooked advantages in areas such as engagement, retention, productivity, and overall financial performance, all while boosting both profits and employee morale. We prioritize a thoughtful and strategic approach to our global partnerships, ensuring that each of our services, software, and technology collaborators is meticulously chosen for their capacity to provide significant value to our clients and address their critical workforce challenges. This commitment to quality not only enhances operational efficiency but also strengthens the overall employee experience.

Description

The LIVE 360° Customer Service assessment can be tailored to fit the specific needs and requirements of your organization. As noted by McKinsey in 2017, “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is facilitating enhanced collaboration and cross-functional partnerships within customer service teams. This platform, known as Performax360, is a Cloud-based Software as a Service (SaaS) solution that offers four different hosting options for deployment. Engaging multiple stakeholders is crucial for both strategic and operational decision-making, whether it pertains to an internal function, project, or initiative. When employees, customers, and partners collaborate in real-time, they contribute to the co-creation of innovative products and services while addressing challenges in unique ways. By fostering continuous touchpoints with stakeholders, from executive management to frontline employees, as well as customers and partners, organizations can significantly improve the effectiveness of their strategy execution. Ultimately, this approach not only streamlines processes but also enhances the overall customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Synoptos

Integrations

Synoptos

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

WFS

Country

Australia

Website

wfsaustralia.com

Vendor Details

Company Name

Performax

Founded

2015

Country

United States

Website

www.performax360.com

Product Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

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