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Average Ratings 0 Ratings

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features
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support

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Description

Rapidly create a tailored AI assistant utilizing the capabilities of OpenAI's GPT-3.5 technology. By integrating it with your organization's resources or uploading necessary documents, you can enable the assistant to handle any questions that may arise for you or your team. Develop a chatbot that links directly to your business data and various integrations, thereby streamlining the process of retrieving information and eliminating the need for manual searches or team queries. Establish a help-desk chatbot swiftly by connecting your data sources and integrating with spreadsheets or document uploads for immediate interaction. Emma facilitates the training of your assistant by prompting it with inquiries about the information you wish to impart. As your assistant absorbs this knowledge, it evolves and becomes an invaluable "know-it-all" resource. You can interact with your assistant seamlessly through a chat webpage, a desktop application, various integrations, or by utilizing the Emma API, ensuring convenient access whenever you need assistance. As the assistant grows in intelligence, it will not only respond accurately but also anticipate your future requests, making it an indispensable tool for your organization.

Description

SmartAssistants answer most frequently asked questions instantly, and provide a frictionless and frustration-free experience. Organizations can optimize their customer support spend by answering the questions right away. SmartAssistants can help you provide differentiated and personalized customer service. The ability to provide a seamless experience and be available 24/7 helps in building trust with customers and increasing customer retention rates. SmartAssistants are a gatekeeper, answering the most common questions that frustrate customer service representatives. Customers service reps can be helped by organizations to help them focus on solving the most important questions and create a positive customer service culture. If the Assistant is not yet trained, you can transfer the conversation to another human agent. This keeps your customer informed and ensures that you are paying attention to their needs when they arise.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Salesforce Yes 
Slack Yes 
Amazon Connect No 
Asana Yes 
Avaya Cloud Office No 
Axis LMS Yes 
Calendly Yes 
Coda Yes 
GitHub Yes 
Gmail Yes 
Google Calendar Yes 
Google Forms Yes 
JavaScript Yes 
RingCentral RingCX No 
Salesforce Agentforce Service No 
Trello Yes 
Typeform Yes 
Zendesk Yes 

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Salesforce Yes 
Slack Yes 
Amazon Connect Yes 
Asana No 
Avaya Cloud Office Yes 
Axis LMS No 
Calendly No 
Coda No 
GitHub No 
Gmail No 
Google Calendar No 
Google Forms No 
JavaScript No 
RingCentral RingCX Yes 
Salesforce Agentforce Service Yes 
Trello No 
Typeform No 
Zendesk No 

Pricing Details

$9 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Emma

Website

getemma.ai/

Vendor Details

Company Name

SmartBots

Founded

2018

Country

United States

Website

www.smartbots.ai/

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

Alternatives

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