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Description
Elyos AI specializes in creating AI agents tailored for the trades and field service sectors, enabling teams to efficiently manage calls, schedule jobs, confirm appointments, streamline administrative tasks, and expand their operations without the need for additional staff. Unlike standard chatbots, their AI agents are designed specifically for these industries, offering a range of functionalities including customer support, sales assistance, scheduling, appointment reminders, and on-site engineering support. The Out-of-Hours AI Agent ensures that businesses never miss a call, while the Daytime AI Agent acts as a fully autonomous customer service representative, delivering immediate responses with unparalleled efficiency. Additionally, the AI Sales Executive is instrumental in booking leads, following up on quotes, and driving business growth, whereas the Appointment Reminder AI Agent effectively decreases no-show rates by sending daily reminders. The Scheduling AI Assistant takes the hassle out of job bookings by automatically scheduling them at optimal times and locations, and the Field Engineer AI Assistant alleviates the burden of end-of-day paperwork, allowing teams to focus more on their core tasks and less on administrative overhead. Together, these innovative solutions empower businesses to enhance their productivity and customer satisfaction significantly.
Description
Toma is an innovative AI platform designed to create customized voice agents specifically for automotive dealerships, streamlining essential tasks like appointment scheduling, customer support, parts requests, and recall notifications while functioning as an always-available virtual team member. This advanced system offers comprehensive receptionist functionalities, managing incoming calls around the clock, confirming and rescheduling service appointments, transferring calls as necessary, and addressing complicated issues with appropriate escalation. Furthermore, Toma proactively initiates outbound campaigns, such as recall notifications, sends reminders for appointments to minimize no-show rates, and gathers detailed caller information like vehicle specifications or part identifiers to provide to dealership staff. By integrating seamlessly with dealership management software, Toma accesses real-time data, allowing for fluid, low-latency conversations that are informed by the dealership's current inventory, service options, and operational processes. This integration not only enhances customer interaction but also optimizes workflow efficiency within the dealership environment.
API Access
Has API
API Access
Has API
Integrations
Commusoft
GoHighLevel
Joblogic
ServiceTitan
Simpro
WhatsApp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Elyos
Founded
2023
Country
United Kingdom
Website
elyos.ai/
Vendor Details
Company Name
Toma
Founded
2024
Country
United States
Website
www.toma.com
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Alternatives
No Alternatives