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support

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Description

Elva serves as a comprehensive dental front-office solution, streamlining tasks such as call handling, appointment scheduling, patient recall, insurance management, and communication all within a singular platform. It efficiently manages routine inquiries and messages, automates confirmations and reminders through various channels like phone, email, SMS, and chat, and ensures that recall lists are updated without the need for staff to manually follow up with patients. Additionally, on the financial front, it checks insurance eligibility and identifies potential claim issues prior to submission, thus minimizing the chances of unnecessary denials. All practice-related policies, pricing, and procedures are centralized, ensuring that every staff member — whether they are newly appointed or seasoned — has access to the same reliable information for every interaction. Elva seamlessly integrates with prominent practice management systems such as Dentrix, Dentrix Ascend, Eaglesoft, and Open Dental, allowing for the effortless transfer of existing data and processes without the need for a complete overhaul. Designed to support solo practices, multi-location groups, and dental service organizations (DSOs), Elva is built to manage the tasks that practices often struggle to staff adequately — including phone communications, claim processing, and patient recall management. This innovative platform enhances operational efficiency, allowing dental teams to focus on providing exceptional patient care.

Description

PatientLoop is a dental practice growth and lead management platform that uses AI to improve patient acquisition, call conversion, marketing attribution, and front-desk performance. The platform brings together calls, web forms, advertising interactions, and other lead sources so practices can follow prospects from initial contact through scheduled appointments and revenue. Real-time source attribution shows which marketing channels generate leads, new patients, and treatment revenue across sources such as SEO, paid advertising, social media, and offline campaigns. Automated lead nurturing and missed-call text messaging help practices follow up with prospective patients who do not immediately schedule an appointment. AI call analysis grades conversations, identifies booking opportunities, and provides coaching recommendations based on actual interactions between patients and staff. Reasons Not Booked automatically categorizes the causes behind lost opportunities so practices can identify recurring issues such as insurance questions, cost concerns, lack of availability, or missed follow-up. Staff Performance creates individual AI-generated scorecards and tracks team averages over time, helping managers coach employees based on patterns across calls rather than isolated examples. Leo, PatientLoop’s AI conversion analyst, allows users to ask questions in plain English about calls, leads, bookings, marketing performance, and revenue and receive answers supported by charts. PatientLoop is built for dental practices, multi-location groups, DSOs, and marketing agencies that want a more connected way to manage leads, improve conversion rates, and understand marketing ROI.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Lasso MD

Integrations

Lasso MD

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Elva Health Technologies

Founded

2022

Country

United States

Website

www.elva.ai

Vendor Details

Company Name

PatientLoop

Founded

2024

Website

patientloop.com/dental-practices

Product Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Product Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Alternatives

Alternatives

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