Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Take charge of your customer service department comprehensively, handling everything from engineering service tickets to managing the customer portal. Enhance your sales operations from the very first lead to securing appointments and further engagements. Transform your customer relationships with ease while dramatically cutting down on administrative tasks. Access crucial data and information whenever necessary to meet your objectives and foster business expansion. Manage the entire quote, order, and invoicing process seamlessly within your holiday home dealership. Distribute workloads among your engineers, ensuring complete visibility while enabling your team to finish tasks, reassign jobs, or upload images from any device, even without an internet connection. This streamlined approach not only boosts efficiency but also enhances team collaboration and customer satisfaction.
Description
JustRelate CRM is a flexible, modular customer relationship management platform designed for SMEs and mid-market organizations. The system centralizes contact management, activities tracking, and enterprise structures across marketing, sales, and service operations.
Core capabilities include lead management, opportunity tracking, quote generation, and contract administration. The platform features workflow automation, mobile access across iOS, Android, and Windows devices, and responsive interfaces for seamless field operations. Advanced analytics provide real-time cockpits, sales funnel forecasting, and multidimensional trend analysis.
JustRelate CRM integrates with ERP systems (SAP, abas, PSIpenta), email platforms (Outlook, Lotus Notes), and third-party applications via REST-API, XML, and web services. The service module encompasses ticketing, maintenance scheduling, resource planning, and knowledge management.
Deployment options include cloud hosting in Germany or on-premises installation. The platform supports multi-language, multi-currency, and international operations. Administration tools enable field-level access controls, process customization, and data quality management. Built on scalable n-tier architecture, it accommodates hundreds of concurrent users while maintaining performance.
API Access
Has API
No
API Access
Has API
Yes
Integrations
CleverReach
No
Inxmail
No
JustRelate Marketing Automation
No
JustRelate Web Builder
No
Integrations
CleverReach
Yes
Inxmail
Yes
JustRelate Marketing Automation
Yes
JustRelate Web Builder
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Our team can provide detailed pricing information tailored to your specific requirements, including volume needs, integration complexity, and feature requirements.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Elite Dynamics
Founded
2015
Country
United Kingdom
Website
www.elitedynamics.co.uk/elitedealers
Vendor Details
Company Name
JustRelate Group
Founded
1989
Country
Germany
Website
www.justrelate.com/justrelate-crm-app
Product Features
Contact Management
Activity Management
No
Appointment Management
No
Contact Database
No
Contact History
No
Contact Import/Export
No
Customer Pipeline
No
Email Marketing
No
Group Management
No
Interaction Tracking
No
Lead Management
No
Prospecting Tools
No
Sales Pipeline Management
No
Search / Filter
No
Segmentation
No
Shared Contacts
No
Social Media Integration
No
Dealership Management
Accounting
No
Auto Dealerships
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
Equipment Dealerships
No
F&I Management
No
Financing Management
No
Form Printing
No
Lease Management
No
Marine Dealerships
No
Online Inventory
No
Parts Management
No
Powersports Dealerships
No
RV Dealerships
No
Service Department
No
Trailer Dealerships
No
Used Car Dealerships
No
Website Integration
No
Lead Management
Activity Tracking
No
Campaign Management
No
Lead Capture
No
Lead Distribution
No
Lead Nurturing
No
Lead Scoring
No
Lead Segmentation
No
Pipeline Management
No
Prospecting Tools
No
Source Tracking
No
Quoting
Automated Quoting
No
Catalog Management
No
Client Portal
No
Contact Management
No
Customer Accounts
No
Customizable Branding
No
Discount Management
No
Forms Creation
No
Pricing Management
No
Product Configurator
No
Proposal Management
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes