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Description
E-Link has created a user-friendly environment for dynamic data acquisition and delta updates across various geographies, allowing for the deployment of several applications that leverage this data-centric framework. This setup facilitates the real-time management of power supply through automation, ensuring that end users receive uninterrupted and high-quality electricity. We have the expertise to design, develop, and implement SCADA-DMS systems tailored for substation and distribution automation, thereby enhancing power supply management. Additionally, we offer smart metering solutions that empower consumers to monitor their electricity usage while also detecting fraud and preventing outages. The integration of bidirectional, real-time communication between energy meters and utility systems is essential for enabling smart grid operations that enhance the overall intelligence of the grid. Furthermore, our Street Lighting Solution allows for the remote monitoring and control of street lights, utilizing internet connectivity to facilitate seamless data uploads to a cloud application. This innovative approach not only improves operational efficiency but also contributes to better resource management in urban environments.
Description
Utilities are undergoing significant transformations, and customer expectations are shifting alongside these changes. This evolution is fueled by advancements in smart grid technology, enhanced mobility, and new demands from customers regarding their interactions with utility providers. Many Customer Information Systems (CIS) have found it challenging to keep pace with these evolving needs, often hindered by outdated technology. Furthermore, the consolidation of CIS vendors in the market has stifled competition, leading to increased costs and limited options for utilities. SpryPoint is poised to shake up the industry by introducing the first enterprise CIS designed entirely for cloud delivery as a service. SpryCIS aims to meet the unique challenges that modern utilities encounter, ensuring they can effectively adapt to the demands of today’s landscape. With this innovative solution, utilities can finally access a system that is both modern and responsive to their needs.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
powerconnect.ai
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
eLink Software Technologies
Founded
2007
Country
India
Website
elinktechnologies.net/automation-solutions.html
Vendor Details
Company Name
SpryPoint
Founded
2011
Country
Canada
Website
sprypoint.com/pages/solutions/spry-cis/
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management