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ease
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support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

It's a known fact that unhappy customers are more likely than satisfied customers to leave a review. Negative reviews are not impossible to overcome. Elevatie's founder, and CEO, created the software to improve his father's online reputation. Within four months, the average star rating went up from 2.2 to 3.9, and search engine traffic increased by 217%. Customers are the best way to accurately represent your business online. We can help you create a "review funnel". This is a fancy way to say that customers can choose which platform they would like to leave their reviews, and whether they want to leave one or multiple reviews. It can make your business look worse if you don't respond to negative reviews.

Description

InsightReviews serves as a platform dedicated to gathering feedback and managing the reputation of local enterprises. At the time of purchase, employees input a customer's phone number, triggering an SMS that contains a personalized review link. Reviews rated positively (4-5 stars) are directed to platforms such as Google, Yelp, Facebook, and TripAdvisor, while negative reviews (1-3 stars) remain confidential, allowing the business to address concerns directly. The platform boasts a comprehensive review dashboard equipped with analytics, staff accounts for team collaboration, a public testimonial wall, customizable SMS templates, and billing facilitated through Stripe. It is specifically tailored for businesses like cafes, salons, dental practices, fitness centers, and auto repair shops that aspire to increase their number of five-star reviews while reducing public dissatisfaction. Additionally, the system enhances customer engagement and provides valuable insights for improving service quality.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Axis LMS
Facebook
Google Analytics
Salesforce
Wufoo

Integrations

Axis LMS
Facebook
Google Analytics
Salesforce
Wufoo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$79/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Elevatie

Founded

2017

Country

Canada

Website

elevatie.com

Vendor Details

Company Name

InsightReviews

Founded

2025

Country

Australia

Website

insightreviews.com.au

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Alternatives

Alternatives

LocalReviews Reviews

LocalReviews

OneLocal