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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The ELEPHANT CALL MANAGEMENT SYSTEM is a comprehensive call logging tool aimed at enhancing operator productivity while ensuring precise tracking and thorough oversight of all telephone expenses. Its intuitive interface, coupled with a straightforward reporting feature, allows users to craft and manage well-structured reports with ease. These reports can reveal potential issues, assess the effectiveness of your setup, aid in identifying instances of telephone fraud and misuse, and deliver accurate tariff analysis, which may assist you in negotiating improved rates for specific destinations. By meticulously detailing call activities, adapting tariff plans to align with your usage patterns, and pinpointing which STD codes yield the best results for your marketing initiatives, the ELEPHANT CALL MANAGEMENT SYSTEM works to boost your business's operational efficiency. Furthermore, it provides the capability to oversee both legitimate and unauthorized telephone usage in your organization, ensuring that resources are utilized effectively.

Description

Discover the ultimate tool for energy professionals with Genability Signal® Data Explorer™, a self-service web application designed to meet all your needs without any unnecessary features. This platform keeps you informed about the latest electricity tariffs and enables you to calculate costs with remarkable precision, eliminating the hassle of searching the internet and ensuring you maintain high accuracy. Impress both customers and colleagues alike with its user-friendly interface, which belies its robust functionality; it's a powerful, data-driven tool recognized as the most precise and adaptable rate engine available. The Explorer provides comprehensive line item details for every tariff and rider, including essential aspects such as eligibility criteria, optional electives, exact time-of-use data, and all other information required for bill-level accuracy. Boasting the best coverage across the USA, Canada, and Mexico, we monitor tariff updates so you can focus on your work, with most changes reported within a day of receiving them, and many utilities providing advance notifications. Whether managing monthly peak demand, time-of-use structures, reactive demand, or intricate ratchet scenarios, our application equips you to handle it all effortlessly and efficiently. With Genability Signal® Data Explorer™, you can take control of your energy management like never before.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$499 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

The 116 Group

Country

United Kingdom

Website

wcgl.co.uk

Vendor Details

Company Name

Genability

Country

United States

Website

www.genability.com/explorer/

Product Features

Call Accounting

By-Extension Reporting No 
Call Duration No 
Call Monitoring Yes 
Call Volume No 
Caller Identification Yes 
Inbound Reporting No 
Outbound Reporting No 
Unattended Call Management No 
Who Answered Log No 

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

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