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Description

With Ekoma, you can enhance your sales and cultivate your community by utilizing loyalty, referral, and VIP programs, all through a powerful Incentive Marketing Platform. Customers who make repeat purchases are known to refer 50% more individuals, with those referrals being four times more inclined to make a purchase due to their trust in your brand. Furthermore, customers gained through referrals exhibit greater loyalty, as indicated by a higher Net Promoter Score (NPS), tend to spend more (reflected in increased Lifetime Value (LTV) and Average Order Value (AOV)), and are likely to refer additional customers. By focusing your marketing efforts on your existing clientele, you can target individuals who are more predisposed to making future purchases. Reward your customers with points and incentives both prior to and following their purchases, encouraging them to return and utilize those rewards. Ekoma offers two integrated modules designed to foster a rich customer experience centered around loyalty and advocacy, ensuring that your brand thrives in the long run. This holistic approach not only strengthens customer relationships but also enhances overall brand perception in the marketplace.

Description

Boost repeat orders with a customized mobile ordering app that simplifies the processes of ordering, payment, and reward collection. Offering a fully branded mobile ordering experience, this app provides convenient online and QR code ordering options, along with self-service kiosks to efficiently reduce wait times. Integrated with Square Loyalty, it accommodates a variety of programs, allowing customers to accumulate points and redeem their rewards seamlessly. Deliveries can be managed either in-house or through third-party services, including on-demand options with DoorDash or Uber. With over 20 digital marketing tools at your disposal, you can enhance customer engagement and increase average spending through AI-driven suggestions. Additionally, push notifications and community features keep customers informed and connected. Orda is dedicated to empowering food and beverage entrepreneurs by facilitating easy ordering processes that drive repeat business. Over the past seven years, our SaaS solutions have supported businesses across all 50 states and eight countries, establishing Orda as an essential operating system for growth. We designed Orda to ensure that any business can effortlessly maintain a strong connection with their community while streamlining their ordering system.