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Description
Stories can be your most valuable resource or your biggest drawback. It's essential to stay updated on the conversations and content that circulate. Our keyword trend analysis provides comprehensive insights, allowing you to pinpoint fluctuations in keyword usage that can influence public opinion, impact policy decisions, and affect market dynamics. By examining the spread of narratives, we can track their development and distribution over time and by volume. Additionally, our in-depth visual representations of phrase usage enable analysts to compare the trending of various phrase combinations. These visualizations can be easily exported in formats such as CSV, PDF, and different image types. Discovering the path of a narrative helps identify its origin, the key players boosting it, and its frequency of mention. Furthermore, our platform's amplification detection feature analyzes multiple timeframes, ranging from 24 hours to 30 days, to assess whether a narrative has expanded or evolved during that period, providing a clearer picture of its impact and relevance. This comprehensive approach ensures that you have the tools needed to manage narratives effectively.
Description
Sprinklr Insights is an AI-native consumer intelligence platform that gives enterprises real-time consumer, competitor, and market intelligence from 30+ channels without the noise. It unifies the core listening and intelligence workflows that includes social listening, brand monitoring, Voice of the Customer, crisis management, and competitive intelligence on a single platform, turning fragmented conversations across social, digital, news, and review sources into clear, actionable recommendations. With more than a decade of purpose-built AI for unstructured data, Sprinklr Insights helps brands understand audiences, protect reputation, and make smarter, data-backed decisions.
Key Features
Most Comprehensive Channel Coverage: Integrates 30+ social and digital channels, 400K+ media sources, and 1B+ websites and review sites, plus the ability to ingest owned data, for a full 360-degree view of customer feedback.
Social Listening: Monitor market conversations across 30+ channels, 400K+ media sources, and 1B+ websites and review sites for a full 360-degree view.
Brand Monitoring and Reputation Management: Track mentions, KPIs, sentiment, and trends, and benchmark brand perception against competitors.
Voice of the Customer: Capture feedback on products and services, spot trends, understand critical consumer needs and manage your online reputation effectively.
PR and Crisis Management: Detect reputation threats early, get real-time alerts, and route insights to the right teams for a fast response.
Sentiment Analysis: AI-powered sentiment and emotion detection across text, video, audio, and images, delivering 90%+ accurate, contextual insights.
Competitive Intelligence: Compare performance, engagement, and sentiment across competitor brands
API Access
Has API
API Access
Has API
Integrations
Discord
Facebook
Google Analytics
Instagram
Mailchimp
Microsoft 365
Pinterest
Reddit
Salesforce
Slack
Integrations
Discord
Facebook
Google Analytics
Instagram
Mailchimp
Microsoft 365
Pinterest
Reddit
Salesforce
Slack
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Custom
Custom quote-based pricing
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EdgeTheory
Founded
2012
Country
United States
Website
edgetheory.com/kudzu
Vendor Details
Company Name
Sprinklr
Founded
2009
Country
United States
Website
www.sprinklr.com/products/consumer-intelligence/
Product Features
Media Monitoring
Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring
Product Features
Brand Management
Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management
Media Monitoring
Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
