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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

EconomicHosting provides tailored managed hosting services, featuring Shared Hosting, which allows several websites to operate within a reliable server environment, and VPS Hosting, which grants users dedicated operating system instances with superuser privileges for software installation. The platform is designed to support a diverse array of websites, ranging from simple static blogs to bustling ecommerce sites, as well as content management systems like WordPress, Joomla, and Drupal. Essential offerings encompass adaptable managed backup services, robust firewall protections, cloud backup solutions, DDoS attack mitigation, routine automated backups, and secured directories. With a focus on performance, the hosting infrastructure boasts powerful processors, rapid SSD storage, assured high uptime, and swift loading speeds, all complemented by user-friendly management tools through cPanel/Kloxo, Softaculous scripts, SSH access, cron jobs, catch-all email addresses, email forwarding, auto-responders, and FTP accounts. Moreover, customers can expect exceptional technical support to assist with any challenges they may encounter while utilizing these features.

Description

We are thrilled to share that RSTickets!Pro, our ticketing system for HelpDesk, has received an update to ensure compatibility with the upcoming Joomla! 4 version. While a stable version has yet to be launched, we are committed to maintaining our compatibility with Joomla! 4 by enhancing our RSTickets!Pro component. A number of improvements have been made to RSTickets!Pro, including refining the source code and making updates for a more uniform appearance that benefits users of both Joomla! 3 and Joomla! 4. Additionally, all RSDirectory! configuration settings have been consolidated within the Configuration tab, organized by their relevance for easier access. Our system guarantees a secure and private environment for customers, allowing them to create and respond to tickets directly through email. Furthermore, multiple email notifications are sent to both customers and staff, ensuring everyone stays informed throughout the ticketing process. This update reflects our commitment to providing a robust support system for our users.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Drupal
Joomla!
Softaculous
WordPress
cPanel

Integrations

Drupal
Joomla!
Softaculous
WordPress
cPanel

Pricing Details

$6.99 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Qtriangle Infotech

Founded

2019

Country

India

Website

www.economichosting.net

Vendor Details

Company Name

RSJoomla!

Country

United States

Website

www.rsjoomla.com/joomla-extensions/joomla-help-desk.html

Product Features

VPS Hosting

Access Control / Permissions
FTP
Managed VPS
Multi-Server Management
One-Click Apps
Root Access
SSD Storage
Unmanaged VPS
Upload Custom ISO

Web Hosting

Cloud Hosting
DDOS Protection
Dedicated Hosting
Email Hosting
Managed Hosting
Multiple Datacenter Locations
Private SSL
SSD Storage
Server Backups
Shared Website Hosting
Unlimited Bandwidth Option
VPS
Website Builder

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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