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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Voice-activated applications enable businesses to stream content from the cloud directly to any device equipped with Alexa. Our dedicated team of Alexa developers ensures that your brand can be reached effortlessly through voice commands. With just a single word, a vast audience can gain immediate access to your offerings. Our certified Alexa developers enhance customer engagement by leveraging voice assistance technology. Easy Voice specializes in creating innovative B2B and B2C voice solutions that seamlessly interact with Alexa voice services, including apps and skills. We deliver a comprehensive Alexa developer solution designed to connect users via Amazon Echo and other Alexa-enabled devices. The Alexa Skill and Dash Button Platform is a groundbreaking tool that allows organizations to manage customer engagement through voice in one streamlined solution. It integrates effortlessly with both existing front and back office infrastructures, providing a cohesive experience. Our commitment to excellence positions us as leaders in developing top-tier voice assistant applications, skills, and apps, ensuring your business stays at the forefront of technology. By embracing this advancement, companies can significantly enhance their customer interaction and satisfaction levels.

Description

The operational framework for engaging in dialogue with customers involves deploying advanced bots that streamline interactions, alleviating operational hurdles and enhancing the customer journey. The dynamics of digital communication have transformed our interactions profoundly; whether we are requesting music from Alexa, ordering food via Facebook Messenger, or seeking fashion advice through interactive chat applications, our methods of accomplishing tasks have evolved significantly. This shift in consumer behavior is fostering a generational change in the relationship between customers and businesses. Today’s consumers anticipate conversations that are as natural and personal as those they share with friends and family in every engagement. Consequently, businesses are now undergoing a significant transformation in their communication strategies to meet these evolving expectations. By integrating a conversational layer into their customer experience (CX), companies can simplify the way consumers engage with their brand, ultimately fostering a more personalized connection. The urgency for this conversational evolution is evident as businesses strive to keep pace with the demands of modern consumers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
XY Sense No 
Alexa Smart Properties Yes 
BatchMaster ERP Yes 
Epicor Kinetic Yes 
HubSpot CRM No 
Intercom No 
Multiview ERP Yes 
NetSuite Yes 
NetSuite CRM Yes 
QuickBooks Online Yes 
SAP Cloud Platform Yes 
Sage 100 Yes 
Sage Intacct Yes 
Shopify No 
TimeControl Yes 
Twilio No 
Zendesk No 

Integrations

Salesforce Yes 
XY Sense Yes 
Alexa Smart Properties No 
BatchMaster ERP No 
Epicor Kinetic No 
HubSpot CRM Yes 
Intercom Yes 
Multiview ERP No 
NetSuite No 
NetSuite CRM No 
QuickBooks Online No 
SAP Cloud Platform No 
Sage 100 No 
Sage Intacct No 
Shopify Yes 
TimeControl No 
Twilio Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Early-bird Offer! Free-to-use for 1 year. Unlimited Access to all tools.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

EasyVoice

Founded

2016

Country

United States

Website

easy-voice.com

Vendor Details

Company Name

NHANCE NOW

Founded

2016

Country

India

Website

nhancenow.com

Product Features

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat Yes 
Video Content Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

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