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EcholoNEcholoN is a flexible platform for IT Service Management (ITSM), Enterprise Service Management (ESM), Service Desk, Help Desk, Customer Service and Field Service Management. It helps organizations manage service processes, workflows, assets, knowledge and business information in one integrated environment. A key component is the EcholoN Enterprise Application Framework. It enables companies to configure workflows, forms, data structures, roles and business logic and to create individual business applications on the same platform. This allows EcholoN to support requirements beyond traditional ticketing and service management. The platform covers Incident, Request, Problem and Change Management, Service Catalogs, Knowledge Management, IT Asset and Configuration Management, customer and contract processes, complaint management, quality processes, maintenance and technical field service. Workflow automation, rules, notifications, escalations, dashboards and reporting help standardize processes, improve transparency and reduce manual effort. EcholoN can be used across IT and other departments such as customer service, technical service, facilities, HR and quality management. With its modular architecture, integration capabilities and Enterprise Application Framework, EcholoN provides a scalable foundation for ITSM, ESM, Field Service, process automation and custom enterprise applications.
Description
Revamp the way your organization handles forms, checklists, and documents with Easy Smart Forms. This user-friendly app enables your employees to fill out site paperwork digitally and on the move via iOS and Android devices. When staff access forms, many fields can be automatically populated using data from an enterprise contract management system. EasySmartForms transcends typical form-building software; it serves as your primary database, contract management system, HR management center, compliance monitoring tool, and much more. Recognized as the leading contract management software, it encompasses all the functionalities necessary for effective management of construction projects and contract administration. This modular enterprise software solution addresses various business management needs and is offered through an annual subscription model. Each user must obtain a license, which remains valid for a full year, ensuring seamless access to all features. By integrating EasySmartForms into your operations, you can streamline processes and enhance efficiency across your organization.
Description
Effortlessly implement digital procedures that enhance operational efficiency through a simple drag-and-drop interface. Develop and launch top-tier mobile procedures in mere seconds, enabling the seamless transformation of your traditional paper checklists into digital formats without any coding required. Conduct inspections on any device, even without an internet connection, ensuring flexibility and accessibility. Optimize your workflows by directing users with intelligent logic and timely alerts, while harnessing AI to extract meaningful insights from your data. Quickly generate professional PDF and Excel inspection reports to deliver fast solutions. Integrate your current systems to facilitate real-time data exchange, allowing for dynamic updates. The intuitive drag-and-drop builder allows anyone to create digital procedures in an instant, fostering an environment where everyone is encouraged to drive positive changes. Our "No-Code" approach, as opposed to "Low-Code," ensures that anyone can easily turn problems into profit opportunities. To thrive in today's rapidly evolving landscape, it is essential to empower every individual, from entry-level employees to top executives, to take initiative and lead transformation efforts. This democratization of technology is key to staying competitive in a fast-paced world.
API Access
Has API
No
API Access
Has API
No
Integrations
Act!
No
Bullhorn
No
ConnectWise CPQ
No
ConnectWise PSA
No
Dropbox
No
Expensify
No
Google Drive
No
Jira Service Management
No
Keap
No
Microsoft OneDrive
No
Integrations
Act!
Yes
Bullhorn
Yes
ConnectWise CPQ
Yes
ConnectWise PSA
Yes
Dropbox
Yes
Expensify
Yes
Google Drive
Yes
Jira Service Management
Yes
Keap
Yes
Microsoft OneDrive
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
EasySmartForms
Founded
2001
Country
United Kingdom
Website
www.easy.co.uk/easysmartforms
Vendor Details
Company Name
SEE Forge
Founded
2011
Country
United States
Website
www.seeforge.com
Product Features
Forms Automation
Approval Process Control
Yes
Archiving & Retention
Yes
Collaboration
Yes
Document Indexing
Yes
Drag & Drop
No
Full Text Search
No
Remote Document Access
Yes
Rules-Based Workflow
Yes
Text Editing
Yes
Version Control
Yes
Product Features
EHS Management
Audit Management
Yes
Corrective / Preventive Actions
Yes
Environmental Management
Yes
Environmental Risk Assessment
Yes
Forms Management
Yes
Incident Management
Yes
Industrial Safety Management
Yes
Injury Reporting
Yes
Inspection Management
Yes
MSDS
Yes
OSHA Recordkeeping
Yes
Occupational Health Management
Yes
Safety Risk Assessment
Yes
Training Management
Yes
Waste Management
Yes
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Forms Automation
Approval Process Control
Yes
Archiving & Retention
Yes
Collaboration
Yes
Document Indexing
Yes
Drag & Drop
Yes
Full Text Search
Yes
Remote Document Access
Yes
Rules-Based Workflow
Yes
Text Editing
Yes
Version Control
Yes
Inspection
Appointment Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Equipment Tracking
Yes
Photos In Reports
Yes
Print on Site
Yes
Report Templates
Yes
Speech Recognition
Yes
Subcontractor Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Waste Management
Billing & Invoicing
Yes
Customer Accounts
Yes
Customer Database
Yes
Equipment Tracking
Yes
Inventory Management
Yes
Routing
Yes
Scheduling
Yes
Waste Disposal
Yes
Work Order Management
Yes
