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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Effortlessly oversee your tailoring business with just a click, allowing you to track operations globally from any device. Stay connected with your clients through convenient SMS and email communications to keep them engaged. The Easy Tailor App offers a cloud-based service that ensures you can access your business from any location without the hassle of managing infrastructure. This software as a service (SaaS) solution is delivered via the internet, enabling you to operate without being tied to specific hardware or software requirements. With ETA, you can use any device—whether it’s a desktop, mobile phone, or tablet—to manage your workflow seamlessly. The built-in SMS and email integration allows for timely notifications regarding order updates, payment confirmations, or even launching new marketing campaigns. With Easy Tailor App, the potential for enhancing your business operations is limitless; watch your tailoring enterprise thrive like never before. Embrace the future of business management and elevate your customer experience effortlessly.

Description

Customers will have various options to reach your call center, including voice, video, and messaging services on their phones, as well as click-to-call buttons on your website, an app, and even through platforms like WhatsApp or email. The Call Center Software you utilize will be cloud-based, drawing from extensive experience, the functionality of our Automatic Call Distribution (ACD), and the cutting-edge capabilities of WebRTC technology. This innovative system empowers agents to connect on their preferred devices—be it a computer, smartphone, or tablet—enabling them to log in from virtually any location around the globe. Expand your business internationally by acquiring phone numbers from different countries, thereby establishing a local presence with numbers in those regions. By seamlessly integrating call buttons on your website and applications, clients can connect with you for free from anywhere with just a simple click. Furthermore, incorporating a WhatsApp channel into your Call Center Software allows your agents to maintain communication with clients through WhatsApp messages, enhancing the overall customer experience and accessibility. In doing so, you not only improve client engagement but also bolster your brand's global outreach.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

WhatsApp

Integrations

WhatsApp

Pricing Details

$29.99 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Easy Tailor App

Founded

2012

Country

India

Website

easytailorapp.com

Vendor Details

Company Name

Fonvirtual

Founded

2010

Country

Spain

Website

www.fonvirtual.com/en/call-center-software/

Product Features

Tailoring

360 Degree Design View
Accounting
Alterations Management
Barcode Printing / Scanning
CRM
Client Measurements Database
Customer Portal
Discount Management
Email / SMS Marketing
Inventory Management
Measurements From Photos
Order Management
Payment Processing
Point of Sale
Reporting / Analytics
Tailoring Product Templates
Time Tracking

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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