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Description
Easy Business Solutions consists of a variety of modules designed to deliver the precise setup that meets the unique needs of your enterprise. IBS stands out as a rapidly expanding product development company that empowers clients around the globe through strategic, innovative technology products, applications, and frameworks. Our diverse product line focuses on serving small to midsize businesses by offering on-demand web-based applications that facilitate comprehensive company management. In an increasingly competitive global market paired with intricate regulatory demands, it is essential for IT to align seamlessly with your business objectives, strategies, and processes. Enhance the alignment of your IT service delivery with your business goals through IBS Small Business Enterprise Solution: a tailor-made, cost-efficient IT management system that integrates best practices in IT while providing accessible solutions, ensuring personalized customer support and boosting service desk efficiency. By choosing IBS, you are investing in a solution that not only meets your current needs but also adapts as your business evolves.
Description
Experts provide a truly unlimited service desk. All-inclusive cloud platform that connects your entire organization. It is designed to streamline workflows. Transform old ways of working into modern, intuitive workflows that empower teams to provide excellent service to customers. Standardize your processes and gain valuable insights to align IT with the business needs. You can make your business more cost-effective by having unlimited assets, customers, customers, reports and mailboxes. All modules are included as standard so you can scale your business efficiently. Halo Service Desk is trusted by customers from many sectors worldwide. We have 25 years of industry experience and work with our clients to make it a success. Halo Service Desk is an all-inclusive platform that streamlines your workflows. It's easy to customize and use.
API Access
Has API
API Access
Has API
Integrations
3CX
Act!
AnyDesk
Cisco Webex
ConnectWise Automate
ConnectWise Cybersecurity Management
Digital.ai Continuum
Facebook
Jira Service Management
KashFlow
Integrations
3CX
Act!
AnyDesk
Cisco Webex
ConnectWise Automate
ConnectWise Cybersecurity Management
Digital.ai Continuum
Facebook
Jira Service Management
KashFlow
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$55.00 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Intellect Business Solutions
Founded
2003
Country
United States
Website
www.intellectbusiness.com
Vendor Details
Company Name
Halo Service Solutions
Founded
1994
Country
United Kingdom
Website
haloservicedesk.com
Product Features
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal