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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

EZLineGo is an online queue management tool designed for small enterprises such as food trucks, pharmacies, salons, clinics, coffee shops, and retail stores. The process begins when staff initiate a queue and distribute or print a QR code; customers then scan this code to receive a number, allowing them to track their status and estimated wait time on their mobile devices, while staff can call the next customer from a browser or manually add walk-ins to the system. The Free plan, which is available upon registration, allows for one queue, one kiosk, and accommodates up to 200 customers daily. The Pro version enhances capabilities by permitting multiple queues and kiosks, service windows, analytics, customer feedback, and notifications, in addition to offering features like online appointment scheduling, phone ordering, and HACCP documentation. Users can also experience the queue system for 72 hours without needing an account, and any free account created will enable access from different devices. Notably, customers do not have to download a specific app or use a ticket machine to participate in the queue. This flexible approach makes it easier for both businesses and customers to manage and navigate wait times effectively.

Description

Reduce wait times and eliminate chaos for your customers by allowing them to view wait times and join the queue online. By removing uncertainty, you empower customers to arrive just in time, ultimately saving them valuable time. Achieve operational efficiency and service excellence, ensuring that you delight your customers with prompt and effective service. Consistently aim to surpass customer expectations to strengthen your brand community. Enhancing your bottom-line and customer retention is achievable when you demonstrate genuine care, transforming every visitor into a loyal patron. By serving more customers and minimizing walk-aways and no-shows, you can streamline your operations. Our integrated queue and appointment management system allows each customer to monitor their queue status in real-time via their mobile devices. With our advanced, automated technology, deliver timely service and provide accurate wait time notifications that lead to 5-star customer satisfaction. As hate2wait adapts to your business, it learns and predicts wait times with remarkable accuracy, ensuring a seamless experience for all. This proactive approach not only meets customer needs but fosters long-lasting relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Business Profile Yes 

Integrations

Google Business Profile No 

Pricing Details

$0
Free account: €0/month, one queue, one kiosk and up to 200 customers per day. Pro: €15/month, €36 every three months, or €108/year (€9/month when billed annually). Pro includes a 30-day free trial, then reverts to Free unless you subscribe. A no-signup queue is free for 72 hours in the same browser.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

annodev Software

Country

Hungary

Website

www.ezlinego.com/en/queue-management

Vendor Details

Company Name

hate2wait

Founded

2015

Country

India

Website

hate2wait.io/business

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

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