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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Expand your horizons beyond conventional knowledge management systems. With EV Self Help, our innovative employee self-service software, you can effortlessly capture, distribute, and evaluate knowledge like never before. Users will experience a more interactive and engaging method for accessing information, mimicking the personal touch of human interaction, all powered by advanced natural language processing (NLP) and contextual awareness. The software's intuitive drag-and-drop design studio simplifies the creation of Q&A decision trees, ensuring rapid deployment. EasyVista Self Help also supports the integration of various document types and multimedia elements, such as videos and images, providing users with a rich experience that empowers them to resolve issues independently. Additionally, the quickstart feature streamlines the process for subject matter experts, allowing them to convert existing knowledge documents into structured guided procedures and FAQs effortlessly, making knowledge management more efficient than ever before. This seamless integration of technology and user experience paves the way for a more knowledgeable workforce.

Description

Numerous organizations face significant challenges in optimizing their information supply chains. One prevalent issue involves the automatic generation of intricate documents that incorporate structured data sourced from databases or applications. Due to the vast amount of complex information and varying regulations across jurisdictions, employees often dedicate excessive time to document creation. This labor-intensive and repetitive process not only leads to an increased likelihood of errors in the documents produced but also incurs unnecessary costs for the workforce. For entities such as insurers, legal professionals, and healthcare providers who must navigate a myriad of laws and regulations, the task of producing complex documents becomes both costly and time-consuming. Consequently, the ability to automatically generate documents that comply with all relevant legal requirements poses a substantial challenge for many organizations. Addressing this issue is critical for enhancing efficiency and reducing operational expenses.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

EV Service Manager Yes 
Microsoft Excel Yes 
Microsoft Power Automate Yes 
Microsoft Teams Yes 
Microsoft Word Yes 
Salesforce Yes 

Integrations

EV Service Manager No 
Microsoft Excel No 
Microsoft Power Automate No 
Microsoft Teams No 
Microsoft Word No 
Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$57 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

EasyVista

Country

United States

Website

www.easyvista.com/products/employee-self-service-software

Vendor Details

Company Name

Invantive

Founded

2001

Country

Netherlands

Website

www.invantive.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Product Features

Document Management

Access Controls Yes 
Archiving & Retention Yes 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly Yes 
Document Capture No 
Document Conversion No 
Document Delivery Yes 
Document Indexing No 
Document Retention Yes 
Electronic Signature No 
Email Management No 
File Recovery Yes 
File Type Conversion Yes 
Forms Management Yes 
Full Text Search No 
Offline Access Yes 
Optical Character Recognition Yes 
Print Management No 
Version Control Yes 

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