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Average Ratings 0 Ratings

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ease
features
design
support

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Description

In the current landscape, hotels must engage in separate agreements with various booking channels to allocate rooms for reservations, which can lead to discrepancies such as a booking channel displaying as fully booked when, in reality, the hotel still has available inventory, resulting in lost revenue opportunities. Additionally, any promotions or changes in availability must be communicated individually to each channel, and if a hotel fails to inform them of fully booked dates or offline bookings, it risks the complications of double bookings. This is where our channel manager steps in, providing a solution that integrates all booking channels through a centralized Reservation System (CRS), allowing hotels a single point of access for managing their inventory. With this system, hotels can avoid issues of double bookings, maintain a clear view of their available inventory, and benefit from enhanced transparency regarding the performance of each channel, along with the ability to allocate packages and rooms specifically to different channels or Online Travel Agencies (OTAs). By implementing such a channel management solution, hoteliers can significantly improve their revenue potential while streamlining their operations. Ultimately, this not only enhances efficiency but also helps in maximizing the hotel's overall performance in an increasingly competitive market.

Description

The Hotelier is a comprehensive, integrated Property Management Suite that oversees all hotel operations, encompassing front office and reservation systems, food and beverage services, banquet management, inventory control, guest services, financial accounting, payroll processing, engineering and maintenance, and housekeeping, while also providing real-time business intelligence for swift decision-making. In the fiercely competitive landscape of the hospitality industry, the advantage lies not just in the luxurious amenities available but also significantly in the caliber of customer service provided. Maintaining consistently high levels of customer service requires meticulous control over a myriad of functions and processes, akin to a conductor skillfully leading an orchestra to achieve a harmonious symphony. This level of orchestration ensures that every aspect of the guest experience is attended to, creating a seamless and enjoyable stay. Ultimately, a hotel that excels in both service and functionality is likely to stand out in the crowded marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ETCBIZ INDIA

Country

India

Website

etchotelsoft.com

Vendor Details

Company Name

Data Devices

Founded

1989

Country

India

Website

www.datadevices.com/thehotelier/

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

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