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Description
ET Ducky serves as a comprehensive diagnostics platform and remote monitoring management (RMM) solution tailored for both Windows and Linux endpoints. It captures kernel-level events—utilizing ETW on Windows and eBPF on Linux—and processes them on the agent, ensuring that personally identifiable information (PII) is filtered out while leveraging AI to articulate the root causes of alerts in straightforward terms. Surrounding this foundational capability are essential RMM tools that enable teams to respond effectively, including a browser-based remote desktop, threshold alerts that come with pre-explained root causes, behavioral security measures like ransomware detection and host isolation, approved-script execution, insightful reporting, multi-agent queries, and fleet management functionalities. Notably, raw event data remains on the machine, with only the curated evidence and AI-generated conclusions transmitted to the cloud. Designed specifically for IT teams and managed service providers (MSPs), it aims to significantly reduce the time taken to resolve tickets that other solutions might only address superficially, integrating RMM, application performance monitoring (APM), and behavioral detection into a single streamlined product. Users can take advantage of a free tier by bringing their own AI key, while paid plans start at $39 per month, making it an accessible option for various organizations. Each feature is crafted to enhance operational efficiency and drive effective incident management.
Description
Sensebase offers a comprehensive cloud-based platform designed specifically for small IT service providers and managed service providers, integrating a variety of functionalities such as ticketing, monitoring, patch management, remote support, planning, invoicing, a client portal, and a password vault. This all-in-one solution allows technicians to manage Microsoft 365 mailboxes, interact with clients via WhatsApp Business, synchronize appointments with Outlook, and streamline invoicing through SnelStart and e-invoicing. Additionally, both Windows and macOS agents facilitate device monitoring and updates, while a dedicated Windows application enables clients to report issues and authorize remote access. Each subscription encompasses all features, supports an unlimited number of clients and devices, and includes a dedicated virtual private server hosted in a data center located in the Netherlands. Pricing begins at €175 per month for 1–3 technicians, excluding VAT, with options for higher fixed monthly tiers available. A 30-day trial period is offered to potential users. Currently, the product interface is available in Dutch, but there are plans to introduce English screens soon, enhancing accessibility for a broader audience.
API Access
Has API
No
API Access
Has API
No
Integrations
GitHub
Yes
Jira
Yes
Microsoft 365
No
Microsoft Outlook
No
Model Context Protocol (MCP)
No
ServiceNow
Yes
SnelStart
No
WhatsApp
No
Integrations
GitHub
No
Jira
No
Microsoft 365
Yes
Microsoft Outlook
Yes
Model Context Protocol (MCP)
Yes
ServiceNow
No
SnelStart
Yes
WhatsApp
Yes
Pricing Details
$39/month (free tier available
Free Trial
Yes
Free Version
Yes
Pricing Details
€175/month
€175/month for 1–3 technicians, €350/month for 4–7 and €525/month for 8–11; introductory prices excluding VAT. All features, unlimited clients, portal users and devices, and a dedicated server are included. Monthly subscription, cancellable with one month’s notice. Custom pricing applies from 12 technicians.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ET Ducky
Founded
2026
Country
United States
Website
etducky.com
Vendor Details
Company Name
Digisens
Founded
1994
Country
Netherlands
Website
sensebase.eu/
Product Features
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
No
Patch Management
No
Real-time Alerts
No
Remediation Management
No
Product Features
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
No
Patch Management
No
Real-time Alerts
No
Remediation Management
No
Alternatives
Alternatives
No Alternatives
