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Description
ESKA® Digital Billing facilitates instantaneous billing within telecommunications networks. Its adaptable and robust convergent rating engine empowers network providers, offering them the edge needed to excel in the competitive telecommunications landscape. This sophisticated platform supports the unified billing of various services, including wireline, wireless, and data networks. Additionally, it boasts a wealth of valuable functionalities, such as accommodating multiple billing cycles with varied frequencies and grace periods, as well as providing diverse charging methods like advance, arrear, and one-time billing options. By seamlessly integrating with other systems like Customer Care, ESKA® Digital Billing allows telecom operators to efficiently oversee their administrative and billing operations, ultimately enhancing service delivery and customer satisfaction. This comprehensive system not only optimizes billing processes but also strengthens the overall operational efficiency of telecom companies.
Description
Ericsson's telecom charging and billing solutions are adaptable, business-oriented software platforms utilized by over 300 operators globally. These solutions currently support more than a billion customers worldwide, effectively catering to the diverse requirements of operators, service providers, and end-users. Covering all revenue streams, including B2C, B2B, and B2B2X, they empower organizations to optimize and secure revenue sources while capitalizing on emerging business opportunities within traditional telecom, digital services, 5G, and the Internet of Things. Furthermore, you will benefit from a unified platform that facilitates the management of all users and services, irrespective of the payment method or access type. Enhance the customer experience with robust data mediation that guarantees accurate data collection from the network. Additionally, the solutions offer a cloud-based, personalized, and contextual customer experience across various digital touchpoints, significantly improving user satisfaction and engagement.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ESKADENIA Software
Founded
2000
Country
Jordan
Website
eskadenia.com/convergent-billing
Vendor Details
Company Name
Ericsson
Founded
1876
Country
Sweden
Website
www.ericsson.com/en/portfolio/digital-services/digital-bss
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP