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support

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Description

eSchedule is the best choice for first responders who want to move to online scheduling. It also integrates timekeeping, training records, and other online forms. The software is flexible and customizable to your specific needs. eSchedule offers 5-star customer service and is suitable for small volunteer groups as well as larger departments with hundreds of employees. Modular pricing means that you only pay for what you use. Since 2004.

Description

At Operative IQ, we are dedicated to helping agencies stay service-ready by providing innovative solutions tailored to their unique needs. Since 2007, we have partnered with hundreds of organizations to streamline their processes and improve the management of medical supply inventory, assets, fleet, and narcotics. Our platform has helped agencies save hundreds of thousands of dollars in supply costs, maintenance expenses, and vehicle downtime, driving efficiency and reducing operational costs. By creating solutions specifically designed for first response agencies, we ensure that our clients can focus on what matters most—delivering critical services to their communities. Our commitment to understanding the challenges faced by these agencies allows us to develop tools that enhance their preparedness and operational effectiveness, ensuring they are always ready to respond when needed.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

First Arriving Dashboards Yes 

Integrations

First Arriving Dashboards Yes 

Pricing Details

$1,570/year
Pricing is based on the number of users and selected modulee.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

eSchedule

Founded

2004

Country

United States

Website

goeschedule.com

Vendor Details

Company Name

EMS Technology Solutions

Founded

2007

Country

United States

Website

www.operativeiq.com

Product Features

Employee Scheduling

Appointment Management No 
Automated Scheduling Yes 
Calendar Management No 
Employee Database Yes 
Group Scheduling Yes 
Messaging Yes 
Mobile Access Yes 
Payroll Management No 
Reporting/Analytics Yes 
Resource Management No 
Schedule Distribution Yes 
Scheduling Yes 
Shift Scheduling Yes 
Shift Swapping Yes 
Time Clock Yes 
Time Tracking Yes 
Vacation / Leave Tracking Yes 

EMS

Availability Indicator Yes 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring No 
EMS Service Roles Time Clock Yes 
Electronic Signature Yes 
Equipment Tracking Yes 
Fleet Management Yes 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management Yes 
Supply Management No 

Fire Department

Custom Map Views No 
Equipment Tracking Yes 
Event Calendar Yes 
Facility Pre-planning Data No 
In-Vehicle Navigation No 
Incident Response Checklists Yes 
Pictometry Imagery No 
Scheduling Yes 
Search No 

Law Enforcement

Case Management No 
Certification Management No 
Court Management No 
Court Management Integration No 
Crime Scene Management No 
Criminal Database No 
Dispatching No 
Evidence Management No 
Field Reporting No 
Incident Mapping No 
Internal Affairs Administration No 
Investigation Management No 
Scheduling Yes 

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling No 
Multi-Location No 
No-Show Tracking No 
On Call Scheduling Yes 
Patient Records No 
Patient Scheduling No 
Physician Management No 
Recurring Appointments No 
Self Service Portal No 
Staff Scheduling Yes 

Nurse Scheduling

Float Pool Management Yes 
Online Scheduling Yes 
Overtime Calculation Yes 
Payroll Management No 
Predictive Analytics No 
Shift Dispatching / Messaging Yes 
Shift Scheduling Yes 
Shift Swapping Yes 
Skills Tracking Yes 
Vacation / Leave Tracking Yes 

Product Features

EMS

Availability Indicator No 
Billable Items Tracking Yes 
Daily Unit Loading Analysis Yes 
Dispatch Monitoring No 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking Yes 
Fleet Management Yes 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management Yes 

Fire Department

Custom Map Views No 
Equipment Tracking Yes 
Event Calendar No 
Facility Pre-planning Data No 
In-Vehicle Navigation No 
Incident Response Checklists No 
Pictometry Imagery No 
Scheduling No 
Search No 

Veterinary

Appointment Reminders No 
Appointment Scheduling No 
Billing & Invoicing No 
Boarding Management No 
Image Storage No 
Inventory Management Yes 
Patient Records No 
Prescription Management Yes 
Treatment Plans No 

Alternatives

Alternatives