Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

EDAMS Billing & CRM is an integrated commercial web-based management solution tailored to meet the distinct needs of Utility Services Providers and Municipalities. This system encompasses all aspects of revenue management and the customer relationship lifecycle, featuring tools for online inquiries, meter readings, route management for meter reading, debt oversight, revenue collection, direct sales, and the management of meters and connections, along with billing and comprehensive management reporting. The EDAMS – Enquiries module allows users to swiftly access all pertinent information regarding a customer, including personal data, associated properties, installed connections and meters, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing, debt management records, and customer application history. Moreover, EDAMS CRM serves as an all-encompassing customer service platform that effectively manages every application and activity related to customer interactions, ensuring a seamless experience for both service providers and customers alike. This holistic approach enhances operational efficiency and fosters better engagement with users.

Description

WATT-Net Test and Asset Management Software by WECO Software Solutions offers adaptable and scalable solutions suitable for utilities irrespective of their size or category. Crafted by experts in metering, WATT-Net merges robust functionality with user-friendliness to create a comprehensive application for both meter test facilities and field operations. This software ensures complete lifecycle management of all metering assets, addressing testing and energy measurement requirements while integrating meter test data with RADIAN hardware solutions to enhance reliability and prolong the lifespan of metering assets. Its modular design is founded on a secure and stable framework, which allows it to adjust to evolving utility business regulations and scale effectively as new functionalities are introduced. Additionally, the database and administration module functions as a central management repository, enabling multiple workstations to collaborate on configuration while isolating server management to boost enterprise efficiency, ultimately leading to improved operational performance. Such a robust system not only supports current utility needs but also anticipates future challenges in asset management.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

IBM Cloud
Landis+Gyr AIM
Microsoft 365
Oracle Cloud Infrastructure
PowerLogic ION EEM
SAP Cloud Platform
Sensus MRO

Integrations

IBM Cloud
Landis+Gyr AIM
Microsoft 365
Oracle Cloud Infrastructure
PowerLogic ION EEM
SAP Cloud Platform
Sensus MRO

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hydro-Comp Enterprises

Founded

1986

Country

Cyprus

Website

edams.com/products/billing-customer-services/

Vendor Details

Company Name

Radian Research

Country

India

Website

www.radianresearch.com/WECO_Software.html

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Alternatives

Alliance Windows Suite Reviews

Alliance Windows Suite

United Systems & Software

Alternatives

Brook Reviews

Brook

Inkey Solutions
Landis+Gyr AIM Reviews

Landis+Gyr AIM

Landis+Gyr
IMS Utility Billing Reviews

IMS Utility Billing

Information Management Services
UtilityIQ Reviews

UtilityIQ

Itron
Edmunds Utility Billing Reviews

Edmunds Utility Billing

Edmunds GovTech
ClouESP Reviews

ClouESP

CLOU GLOBAL