Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
EDAMS Billing & CRM is an integrated commercial web-based management solution tailored to meet the distinct needs of Utility Services Providers and Municipalities. This system encompasses all aspects of revenue management and the customer relationship lifecycle, featuring tools for online inquiries, meter readings, route management for meter reading, debt oversight, revenue collection, direct sales, and the management of meters and connections, along with billing and comprehensive management reporting. The EDAMS – Enquiries module allows users to swiftly access all pertinent information regarding a customer, including personal data, associated properties, installed connections and meters, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing, debt management records, and customer application history. Moreover, EDAMS CRM serves as an all-encompassing customer service platform that effectively manages every application and activity related to customer interactions, ensuring a seamless experience for both service providers and customers alike. This holistic approach enhances operational efficiency and fosters better engagement with users.
Description
WATT-Net Test and Asset Management Software by WECO Software Solutions offers adaptable and scalable solutions suitable for utilities irrespective of their size or category. Crafted by experts in metering, WATT-Net merges robust functionality with user-friendliness to create a comprehensive application for both meter test facilities and field operations. This software ensures complete lifecycle management of all metering assets, addressing testing and energy measurement requirements while integrating meter test data with RADIAN hardware solutions to enhance reliability and prolong the lifespan of metering assets. Its modular design is founded on a secure and stable framework, which allows it to adjust to evolving utility business regulations and scale effectively as new functionalities are introduced. Additionally, the database and administration module functions as a central management repository, enabling multiple workstations to collaborate on configuration while isolating server management to boost enterprise efficiency, ultimately leading to improved operational performance. Such a robust system not only supports current utility needs but also anticipates future challenges in asset management.
API Access
Has API
API Access
Has API
Integrations
IBM Cloud
Landis+Gyr AIM
Microsoft 365
Oracle Cloud Infrastructure
PowerLogic ION EEM
SAP Cloud Platform
Sensus MRO
Integrations
IBM Cloud
Landis+Gyr AIM
Microsoft 365
Oracle Cloud Infrastructure
PowerLogic ION EEM
SAP Cloud Platform
Sensus MRO
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hydro-Comp Enterprises
Founded
1986
Country
Cyprus
Website
edams.com/products/billing-customer-services/
Vendor Details
Company Name
Radian Research
Country
India
Website
www.radianresearch.com/WECO_Software.html
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management