Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ECHO, developed by Zencia, is a software-as-a-service platform designed for the creation, deployment, and management of AI voice agents that are ready for production use. Users can easily design AI-driven receptionists, sales representatives, customer service agents, recruiters, or tailored voice employees without the hassle of building telephony integrations, speech recognition, natural language processing, text-to-speech capabilities, or automated workflows from the ground up. ECHO leverages features such as persistent memory, personalized knowledge bases, detection of knowledge gaps, and smart workflows to facilitate natural and contextually aware voice interactions. It allows seamless integration with CRM systems, calendars, and other business tools to streamline both incoming and outgoing communications, qualify leads, set appointments, respond to customer inquiries, and perform various business operations from a unified interface. Furthermore, ECHO's robust multilingual capabilities, comprehensive analytics, call history tracking, and centralized management of agents empower startups, small to medium-sized businesses, and large enterprises to implement scalable Voice AI solutions that retain context, take decisive actions, and enhance the automation of business communications, thus transforming the way organizations interact with their clients.
Description
VoiceOI serves as a comprehensive web-based solution tailored for the development and execution of outbound voice bots designed for various sectors such as call centers, BPOs, lead generation teams, and other outbound operations. Users can craft recorded-voice bots equipped with branching scripts or utilize conversational AI agents via an intuitive visual builder, allowing them to simulate call flows for testing purposes and execute campaigns through platforms like VICIdial or a SIP carrier. The bots are capable of qualifying leads, identifying answering machines, addressing verbal do-not-call requests, and seamlessly transferring qualified callers to human representatives. The platform also facilitates bulk provisioning and outcome write-back in VICIdial, offers campaign management tools, maintains call records and transcripts, provides optional AI-voice disclosure, and allows Google Sheets exports for those on qualifying plans. With a pricing model based on prepaid fees for each concurrent bot, users are also responsible for separate carrier charges. Geared specifically towards outbound calling, the functionalities of the bots, telephony features, and workflows differ depending on the selected plan, ensuring that users can tailor their experience to meet specific needs. Overall, VoiceOI is an innovative platform that enhances efficiency in outbound communication efforts.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Asterisk
No
Google Sheets
No
Telnyx
No
Twilio
No
VICIdial
No
Integrations
Asterisk
Yes
Google Sheets
Yes
Telnyx
Yes
Twilio
Yes
VICIdial
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$30/month/bot
Prepaid monthly per concurrent bot; list prices range from $25 to $155 per bot, depending on bot type and connection. Volume discounts may apply. Carrier call minutes are billed separately.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Zencia AI
Founded
2025
Country
India
Website
zencia.ai
Vendor Details
Company Name
VoiceOI
Founded
2026
Country
Pakistan
Website
voiceoi.com