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Description
ECHO, developed by Zencia, is a software-as-a-service platform designed for the creation, deployment, and management of AI voice agents that are ready for production use. Users can easily design AI-driven receptionists, sales representatives, customer service agents, recruiters, or tailored voice employees without the hassle of building telephony integrations, speech recognition, natural language processing, text-to-speech capabilities, or automated workflows from the ground up. ECHO leverages features such as persistent memory, personalized knowledge bases, detection of knowledge gaps, and smart workflows to facilitate natural and contextually aware voice interactions. It allows seamless integration with CRM systems, calendars, and other business tools to streamline both incoming and outgoing communications, qualify leads, set appointments, respond to customer inquiries, and perform various business operations from a unified interface. Furthermore, ECHO's robust multilingual capabilities, comprehensive analytics, call history tracking, and centralized management of agents empower startups, small to medium-sized businesses, and large enterprises to implement scalable Voice AI solutions that retain context, take decisive actions, and enhance the automation of business communications, thus transforming the way organizations interact with their clients.
Description
Pronnel brings AI-powered customer communication, sales management, and automation together in a single platform. Businesses can automate inbound and outbound calls with AI voice agents, engage customers through WhatsApp, website chat, and email, and manage every lead from first contact to conversion. The platform includes a visual sales pipeline, AI chatbot, workflow automation, appointment scheduling, campaign management, and detailed analytics. Designed for startups, growing businesses, and enterprises, Pronnel reduces manual work, speeds up response times, and improves customer engagement by combining CRM, Voice AI, and omnichannel communication into one easy-to-use solution.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
BigRock
Bitbucket
Fireflies.ai
Gmail
GoDaddy Email
Jotform
Kixie PowerCall & SMS
Mailchimp Transactional Email (Mandrill)
Meeting Summarizer
Microsoft Excel
Integrations
BigRock
Bitbucket
Fireflies.ai
Gmail
GoDaddy Email
Jotform
Kixie PowerCall & SMS
Mailchimp Transactional Email (Mandrill)
Meeting Summarizer
Microsoft Excel
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$10/user/month
Free version available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Zencia AI
Founded
2025
Country
India
Website
zencia.ai
Vendor Details
Company Name
Profunnel Technologies Private Limited
Founded
2022
Country
India
Website
pronnel.com
Product Features
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Work Management
Access Roles / Permissions
CRM
Calendar Management
Collaboration Tools
File Storage / File Sharing
Kanban
Messaging / Discussion
Performance Metrics
Project Management
Reporting / Analytics
Resource Management
Strategic Planning
Task Management
Time Tracking
Version Control
Workflow Management