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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Dynaris serves as an intelligent front desk solution that efficiently manages phone calls, chat messages, and emails, ensuring that businesses never overlook client inquiries. It provides immediate responses to incoming communications, facilitating the capture of leads, addressing client queries, and automatically scheduling meetings. By overseeing customer interactions across various platforms, Dynaris guarantees that every inquiry receives attention, thereby preventing any potential opportunities from slipping away. This comprehensive approach not only streamlines communication but also enhances overall client satisfaction.

Description

HaloCRM, an omnichannel customer service solution, is designed for teams that want to improve their efficiency when dealing with customer inquiries. HaloCRM provides a platform that allows teams who interact with customers to manage conversations in any channel. The platform will ingest conversations from Twitter and Facebook, Facebook Messenger and other channels such as SMS, email, chat, phone, and more. This eliminates the possibility of missing inquiries and improves customer satisfaction by opening up more channels of communication. HaloCRM allows you to provide support anywhere. You can keep customers happy by using email, text, voice, chat and more. Big customer service team? Many complex processes? HaloCRM is able to handle all of your complex processes with its powerful workflows that are ready-to-use and drag-and drop configuration. HaloCRM makes it easier to prioritize customers and respond with one unified help desk, complete with built-in customer context to facilitate better conversation tracking.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

3CX
Amazon Seller Central
Autotask PSA
Azure AI Translator
Facebook
Google
HaloITSM
Instagram
Instagram Ads
Jira
Mattermost
Microsoft Dynamics 365 Business Central
Microsoft System Center Operations Manager (SCOM)
Microsoft Teams
QuickBooks Online
RingCentral RingCX
Sherweb
TeamViewer
WhatsApp
bvoip

Integrations

3CX
Amazon Seller Central
Autotask PSA
Azure AI Translator
Facebook
Google
HaloITSM
Instagram
Instagram Ads
Jira
Mattermost
Microsoft Dynamics 365 Business Central
Microsoft System Center Operations Manager (SCOM)
Microsoft Teams
QuickBooks Online
RingCentral RingCX
Sherweb
TeamViewer
WhatsApp
bvoip

Pricing Details

$15/month
Free Trial
Free Version

Pricing Details

£59 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dynaris

Country

United States

Website

www.dynaris.ai/

Vendor Details

Company Name

HaloCRM

Country

United Kingdom

Website

halocrm.io

Product Features

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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