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Description
Utilize insights from Dynamics 365 Field Service or gather asset details and seamlessly connect them with the Microsoft Power Platform or various enterprise applications. Minimize travel expenses and avoid delays by conducting remote inspections that incorporate videos, screenshots, and annotations directly on your devices. Additionally, you can initiate the Dynamics 365 Remote Assist mobile app right from a Field Service mobile booking and record call details in the timeline of the corresponding work order for better tracking and efficiency. This integration not only streamlines your operations but also enhances overall service delivery.
Description
Remote communication has been revolutionized by advanced technologies. By engaging multiple participants in a single call, everyone can observe the same visual content in real time. Beyond mere visuals, XR technology enables users to take interactive actions, such as directly pointing at objects of discussion. It also facilitates connections to drones, robots, and autonomous vehicles, offering unique perspectives and access to places that are otherwise unreachable by humans. During discussions, participants can share both 3D models and traditional 2D representations like graphs, charts, and images seamlessly. Furthermore, the capability for real-time translation fosters effective communication across international borders, enhancing problem-solving efforts. The integration of XR in the industrial field is poised to transform communication dynamics, making it nearly as effective as physically touring a facility with a team of specialists without the logistical challenge of air travel for tasks ranging from customer support to intricate field assessments. This newfound capability signifies a major leap forward in collaboration, ultimately streamlining operations and boosting productivity.
API Access
Has API
API Access
Has API
Integrations
Acterys
BUILDFitters
Caliach Vision
Dynamics 365 Field Service
Kanverse
Saleshood
SiteOne Services
The Asset Guardian EAM (TAG)
VIRNECT Make
VIRNECT View
Integrations
Acterys
BUILDFitters
Caliach Vision
Dynamics 365 Field Service
Kanverse
Saleshood
SiteOne Services
The Asset Guardian EAM (TAG)
VIRNECT Make
VIRNECT View
Pricing Details
$65 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Microsoft Dynamics 365
Founded
2016
Country
United States
Website
dynamics.microsoft.com/en-us/mixed-reality/remote-assist/
Vendor Details
Company Name
VIRNECT
Founded
2016
Country
South Korea
Website
www.virnect.io/remote