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Description
Create a cohesive and tailored omnichannel shopping journey for both customers and partners. Build enduring connections through advanced omnichannel retail solutions that enhance your brand identity. Ensure remarkable buying experiences by integrating physical stores, digital platforms, and backend operations into a single commerce platform. Allow customers the flexibility to choose when, how, and where they wish to shop—utilizing any device and engaging with all available online and offline retail avenues. Facilitate options for customers to make online purchases and either pick them up in-store or have them delivered to their homes through interconnected ordering and fulfillment systems. Effectively oversee promotions and discounts across every retail channel by leveraging precise, real-time data regarding omnichannel sales and costs. Equip B2B organizations and their users with the specialized tools and features necessary for efficient self-service purchasing experiences. By doing so, you can significantly enhance customer satisfaction and loyalty.
Description
The Global Unified Commerce Ecosystem by New Black is a cooperative framework of partners committed to transforming the vision of unified commerce into a reality for retailers focused on customer experience. This initiative responds to the contemporary shopper's demand for a cohesive shopping journey across various platforms by guaranteeing clarity in transactional, inventory, and customer information throughout the entire purchasing process while also upholding stringent fiscal compliance. Realizing this level of integration necessitates improved connectivity among all systems and brand partners, working in harmony. The Global Unified Commerce Ecosystem empowers international retailers with cutting-edge solutions that not only elevate customer interactions but also foster business expansion. Furthermore, partners within this ecosystem operate on a global scale, enabling them to meet international growth aspirations while delivering consistent solutions and offering multi-lingual assistance to enhance customer engagement. Ultimately, this collaborative approach positions retailers to thrive in an increasingly interconnected marketplace.
API Access
Has API
API Access
Has API
Integrations
5X
ALVAO Service Desk
AcuitySpark
Adyen
AgriERP
Azumuta
COZYROC SSIS+ Suite
Commport Integrated EDI
Deloitte Cascade Suite
Fieldcode
Integrations
5X
ALVAO Service Desk
AcuitySpark
Adyen
AgriERP
Azumuta
COZYROC SSIS+ Suite
Commport Integrated EDI
Deloitte Cascade Suite
Fieldcode
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
www.microsoft.com/en-us/dynamics-365/products/commerce
Vendor Details
Company Name
New Black
Founded
2015
Country
The Netherlands
Website
newblack.io/guc/
Product Features
Headless eCommerce
API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment (IDE)
Inventory Optimization
Web/Mobile App Development
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Retail POS Systems
Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce
Product Features
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce