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Description
DualDesk offers a robust and user-friendly remote support solution that requires a one-time payment, enabling your technical support team to assist any PC connected to the internet through firewalls in mere seconds without any configuration needed. Enhance efficiency, conserve resources, and deliver comprehensive remote help desk services to numerous clients at once, all while being able to transfer files, engage in chat, reboot and auto-reconnect, and control remote systems in real-time, even in "Safe Mode," without needing to pre-install any software on the target computer. Since its inception in 2001, DualDesk has established itself as a reliable remote support tool that is compatible with various Windows versions such as 7, Vista, 2008, 2003, XP, and 2000 across different modes of service. Unlike basic remote support systems, DualDesk eliminates the necessity of opening multiple ports for various technicians, allowing for an unlimited number of technician seats to be managed from a single support file. Additionally, multiple clients can concurrently connect to a single remote support technician, making it an ideal choice for busy support environments. This flexibility and efficiency make DualDesk a standout option for businesses seeking to optimize their remote support capabilities.
Description
EverDesk stands out as the pioneering email client that saves email communications as separate files within standard Windows folders, allowing users to keep all relevant information on a particular topic organized and accessible in a more efficient and adaptable manner. By merging the essential functionalities of an email client, file manager, Windows Desktop, address book, and calendar into one cohesive interface, EverDesk emerges as a leading contender in the realm of information management software. Its unique combination of integrated email and file management capabilities sets it apart, enabling users to view, sort, and manage all emails, attachments, and documents from a single platform. This innovation eliminates the hassle of switching between email applications and Windows Explorer, streamlining workflows and enhancing productivity. With EverDesk, users can now focus more on their tasks without the distractions of navigating multiple applications.
API Access
Has API
API Access
Has API
Integrations
Adenza
Google Calendar
Google Contacts
Google Drive
Google Workspace
Pegasus
Thunderbird
Integrations
Adenza
Google Calendar
Google Contacts
Google Drive
Google Workspace
Pegasus
Thunderbird
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$44.95 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Advantig
Website
www.dualdesk.com/index.html
Vendor Details
Company Name
EverEZ Systems
Country
United States
Website
www.everdesk.com
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback