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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Droptop is an advanced, cloud-driven platform for managing oil changes and automotive services that operates on any device, aiming to streamline shop workflows by enabling users to invoice, schedule appointments, scan VINs, access OEM recommendations, and handle integrated payments—all from a single interface. It facilitates real-time collaboration across multiple devices, allowing technicians to simultaneously work on the same order, and provides smooth integrations with various vehicle data sources, CARFAX license plate searches, parts catalogs, QuickBooks Online, and marketing tools. Droptop is equipped with a comprehensive suite of features, such as quoting and invoicing, appointment scheduling, dispatching, data dashboards, reporting tools, inventory management with purchase order capabilities, as well as customer and fleet oversight, time clock functions, VIN and UPC barcode scanning, and invoice payment links. Additionally, the platform boasts a customizable scheduling application that empowers customers to book and pay for their appointments independently, while also offering features like live bay displays, precise compatibility information for fluids and parts, service history tracking, and detailed inspection lists. This all-in-one solution ultimately enhances the efficiency and productivity of automotive service operations, allowing businesses to deliver superior customer experiences.

Description

LeadDuo ServiceHub is an innovative platform that utilizes artificial intelligence to streamline field service management for businesses, enabling them to efficiently convert leads into scheduled tasks and processed invoices without the use of spreadsheets or the risk of overlooked follow-ups. The system allows for the collection of service requests directly from your site, sends out quotes, facilitates online booking by customers, assigns and schedules technicians, monitors the status of jobs, and issues invoices with integrated payment options. With automated reminders and follow-ups, it minimizes no-show occurrences, accelerates the approval process, and keeps customers updated throughout their service journey. Additionally, ServiceHub features a comprehensive pricing engine that provides precise estimates based on the services offered, various options, and set rules, ensuring teams can deliver consistent quotes while safeguarding their profit margins. It is designed to follow a logical workflow from lead generation to quoting, booking, scheduling, tracking jobs, invoicing, and processing payments, all while maintaining a centralized history of customer interactions and enhancing team visibility across all stages of service delivery. This holistic approach not only improves operational efficiency but also enhances customer satisfaction by ensuring timely and accurate service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

CARFAX
Cinchy
Gift Up!
QuickBooks Online
Steer

Integrations

CARFAX
Cinchy
Gift Up!
QuickBooks Online
Steer

Pricing Details

$165 per operation per month
Free Trial
Free Version

Pricing Details

$49
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Droptop

Founded

2018

Country

Canada

Website

www.droptop.io

Vendor Details

Company Name

Three Core AI LLC

Founded

2024

Country

United States

Website

www.threecore.ai

Product Features

Auto Body

Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Alternatives

Shop-Probe Reviews

Shop-Probe

Automotive Computer Solutions