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Description
Enhance customer loyalty by focusing on service drive retention. The Driver’s Advocate System simplifies customer retention by offering a tailored and rewarding experience, which encourages increased interaction with your dealership. This system includes a service scheduler that sends direct, mileage-based messages for service and maintenance reminders. Additionally, it features a loyalty point tracker that allows customers to redeem points for discounts on dealership services or as a contribution toward their next vehicle purchase from the same dealership. It also boasts a theft tracker that notifies users if their vehicle is moved while unattended, a user-friendly fuel finder, and many other valuable tools! The Driver’s Advocate System is compatible with both Apple and Android devices, making it accessible to a wide range of users. To get started, simply visit your device's app store and search for the “Maintain Auto” app.
Description
Comprehensive solutions tailored for your dealership's sales and service departments are crafted to attract and secure more clients. The Service Performance Package itself typically boosts customer pay revenue by an impressive average of $60,000. With XSellerator’s Communicator, you can engage with customers in the manner they prefer, whether through text or email. The platform offers mobile-friendly, visual reporting that dives deep into essential metrics, utilizing the renowned Microsoft Power BI engine for effective business management. XSellerator’s Sales Performance Pack enhances your sales workflows and elevates the customer experience throughout the entire new vehicle purchasing journey. This web-based solution is optimized for all devices, allowing dealerships to deliver tailored interactions for each online inquiry while simultaneously generating high-quality leads. The system also integrates chat and texting functionalities. Plus, you can stay informed about your customer's contract timelines and their current equity position seamlessly. Overall, these tools empower dealerships to maximize efficiency and customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
eCredit Complete
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$1 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EFG Companies
Founded
1977
Country
United States
Website
www.efgcompanies.com/products/drivers-advocate/
Vendor Details
Company Name
Quorum Information Technologies
Founded
1996
Country
Canada
Website
www.quorumdms.com
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
