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Description
Streamlined online appointment booking and registration ensures all necessary information is gathered ahead of time. Utilize email, text, and chat to effectively communicate with patients regarding reminders and post-care follow-ups. Benefit from automated reporting that facilitates insurance claims and meets regulatory standards, all while adhering to top-tier privacy and security protocols. Efficiently oversee vaccinations and testing on a large scale with capabilities for scheduling, intake, reporting, and follow-up. The system is accessible on smartphones and tablets without the need for a dedicated app. Experience paperless lab integration that provides immediate test results. Patients are kept informed with confirmation messages sent via text and email. A versatile scheduling tool enhances your website events and employer dashboard, while state reporting, registry integration, and claims processing exports streamline operations. Built on a reliable enterprise software foundation that successfully handles millions of transactions, the platform offers customizable templates tailored to promote your services effectively. This comprehensive solution not only enhances patient engagement but also optimizes administrative workflows for healthcare providers.
Description
For over three decades, TeleVox has empowered healthcare institutions, pharmaceutical firms, and life sciences organizations to foster communication with patients, thereby enhancing trust, maintaining continuity of care, and improving the overall patient experience. Our innovative digital engagement solutions support more than 10,000 healthcare providers, ensuring seamless communication with patients throughout their healthcare journey—before, during, after, and in-between appointments. Additionally, our tailored services for pharmaceutical and life sciences sectors facilitate outreach to a broader patient base through strategic initiatives focused on disease awareness, educational resources, and vaccination reminders.
We assist our clients in reaching patients at optimal moments via the most suitable communication channels, which include SMS text, phone calls, live chat virtual assistants, emails, and postcards. This approach leads to the delivery of personalized and customizable messages, which not only enhances patient satisfaction and bridges gaps in care but also boosts revenue, all while alleviating the workload on healthcare staff. By fostering these connections, we contribute to a more effective and responsive healthcare system.
API Access
Has API
API Access
Has API
Pricing Details
5% fee per procedure
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dragonfly PHD
Founded
2019
Website
dragonflyphd.com
Vendor Details
Company Name
TeleVox
Founded
1992
Country
United States
Website
televox.com
Product Features
Medical Lab
Audit Trail
Data Analysis Auditing
Data Security
EMR Interface
Fax Management
Lab Instrument Interface
Multi-Location Printing
Online Instrumentation
Physician Test Panels
Procedure-Based Billing
Sample Tracking
Patient Management
Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking
Product Features
Appointment Reminder
Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Patient Management
Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking
Patient Portal
Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations
