Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Nuance Dragon Professional Anywhere enables busy professionals, including those working remotely, to utilize their voice in a natural manner to produce detailed and accurate documentation swiftly and effortlessly. It is essential that critical documentation is created by knowledgeable workers and field experts rather than being hindered by technological constraints. With the aid of conversational AI, professionals in both the private and public sectors can document their thoughts more fluidly. This technology allows users to record the specifics of client meetings with speech recognition that is three times quicker than typing and boasts an accuracy rate of up to 99%. While most individuals can speak at rates exceeding 120 words per minute, typing typically falls below 40 words per minute. Users can express themselves freely and extensively without facing per-user limitations. As a result, business professionals can enhance their productivity regardless of their location, allowing them to concentrate on their clients and business objectives instead of getting bogged down by technology. This innovative tool ultimately streamlines the documentation process, making it an invaluable asset for professionals seeking efficiency and effectiveness in their work.
Description
IBM Watson® Speech to Text technology offers rapid and precise speech transcription across various languages, catering to diverse applications like customer self-service, support for agents, and speech analytics. You can quickly initiate your experience using our sophisticated machine learning models right away or tailor them specifically to your needs. Leverage a Watson-driven virtual assistant to handle frequent inquiries in call centers over the phone. Enhance call center efficiency by analyzing conversation records to swiftly spot emerging trends, customer issues, sentiments, non-compliant actions, and more. AI-driven real-time support can significantly elevate agent productivity and success during customer interactions by facilitating instant access to relevant documents and intranet data. As agents engage with customers, Watson actively monitors the dialogue, transcribes the conversation, retrieves pertinent information from resources, and delivers responses to the agent almost instantaneously, thereby streamlining the service process. This innovative approach not only improves the overall customer experience but also empowers agents to provide more informed responses.
API Access
Has API
No
API Access
Has API
No
Integrations
Azure Marketplace
Yes
Dragon Speech Recognition
Yes
IBM Cloud
No
IBM Cloud Pak for Applications
No
IBM Watson
No
Integrations
Azure Marketplace
No
Dragon Speech Recognition
No
IBM Cloud
Yes
IBM Cloud Pak for Applications
Yes
IBM Watson
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.01 per minute
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Nuance Communications
Founded
1992
Country
United States
Website
www.nuance.com/dragon/business-solutions/dragon-professional-anywhere.html
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/cloud/watson-speech-to-text
Product Features
Speech Recognition
Audio Capture
No
Automatic Form Fill
No
Automatic Transcription
No
Call Analysis
No
Concatenated Speech
No
Continuous Speech
No
Customizable Macros
No
Multi-Languages
No
Specialty Vocabularies
No
Speech-to-Text Analysis
No
Variable Frequency
No
Voice Recognition
No
Transcription
AI / Machine Learning
No
Annotations
No
Audio/Video File Upload
No
Automatic Transcription
No
Collaboration Tools
No
File Sharing
No
For Manual Transcription
No
Full Text Search
No
Multi-Language Support
No
Natural Language Processing (NLP)
No
Playback Controls
No
Speech Recognition
No
Subtitles
No
Text Editor
No
Timecoding
No
Product Features
Transcription
AI / Machine Learning
No
Annotations
No
Audio/Video File Upload
No
Automatic Transcription
No
Collaboration Tools
No
File Sharing
No
For Manual Transcription
No
Full Text Search
No
Multi-Language Support
No
Natural Language Processing (NLP)
No
Playback Controls
No
Speech Recognition
No
Subtitles
No
Text Editor
No
Timecoding
No