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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Nuance Dragon Professional Anywhere enables busy professionals, including those working remotely, to utilize their voice in a natural manner to produce detailed and accurate documentation swiftly and effortlessly. It is essential that critical documentation is created by knowledgeable workers and field experts rather than being hindered by technological constraints. With the aid of conversational AI, professionals in both the private and public sectors can document their thoughts more fluidly. This technology allows users to record the specifics of client meetings with speech recognition that is three times quicker than typing and boasts an accuracy rate of up to 99%. While most individuals can speak at rates exceeding 120 words per minute, typing typically falls below 40 words per minute. Users can express themselves freely and extensively without facing per-user limitations. As a result, business professionals can enhance their productivity regardless of their location, allowing them to concentrate on their clients and business objectives instead of getting bogged down by technology. This innovative tool ultimately streamlines the documentation process, making it an invaluable asset for professionals seeking efficiency and effectiveness in their work.

Description

IBM Watson® Speech to Text technology offers rapid and precise speech transcription across various languages, catering to diverse applications like customer self-service, support for agents, and speech analytics. You can quickly initiate your experience using our sophisticated machine learning models right away or tailor them specifically to your needs. Leverage a Watson-driven virtual assistant to handle frequent inquiries in call centers over the phone. Enhance call center efficiency by analyzing conversation records to swiftly spot emerging trends, customer issues, sentiments, non-compliant actions, and more. AI-driven real-time support can significantly elevate agent productivity and success during customer interactions by facilitating instant access to relevant documents and intranet data. As agents engage with customers, Watson actively monitors the dialogue, transcribes the conversation, retrieves pertinent information from resources, and delivers responses to the agent almost instantaneously, thereby streamlining the service process. This innovative approach not only improves the overall customer experience but also empowers agents to provide more informed responses.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure Marketplace Yes 
Dragon Speech Recognition Yes 
IBM Cloud No 
IBM Cloud Pak for Applications No 
IBM Watson No 

Integrations

Azure Marketplace No 
Dragon Speech Recognition No 
IBM Cloud Yes 
IBM Cloud Pak for Applications Yes 
IBM Watson Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0.01 per minute
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Nuance Communications

Founded

1992

Country

United States

Website

www.nuance.com/dragon/business-solutions/dragon-professional-anywhere.html

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/cloud/watson-speech-to-text

Product Features

Speech Recognition

Audio Capture No 
Automatic Form Fill No 
Automatic Transcription No 
Call Analysis No 
Concatenated Speech No 
Continuous Speech No 
Customizable Macros No 
Multi-Languages No 
Specialty Vocabularies No 
Speech-to-Text Analysis No 
Variable Frequency No 
Voice Recognition No 

Transcription

AI / Machine Learning No 
Annotations No 
Audio/Video File Upload No 
Automatic Transcription No 
Collaboration Tools No 
File Sharing No 
For Manual Transcription No 
Full Text Search No 
Multi-Language Support No 
Natural Language Processing (NLP) No 
Playback Controls No 
Speech Recognition No 
Subtitles No 
Text Editor No 
Timecoding No 

Product Features

Transcription

AI / Machine Learning No 
Annotations No 
Audio/Video File Upload No 
Automatic Transcription No 
Collaboration Tools No 
File Sharing No 
For Manual Transcription No 
Full Text Search No 
Multi-Language Support No 
Natural Language Processing (NLP) No 
Playback Controls No 
Speech Recognition No 
Subtitles No 
Text Editor No 
Timecoding No 

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