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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A guard tour system is essential for effectively overseeing security patrol operations in Singapore. In recent years, the responsibilities of security officers have expanded beyond traditional patrol duties to include tasks such as facility assessments and inspections. This evolution, combined with a growing demand for security services and a notable shortage of manpower in the industry, necessitates a more efficient management approach for security patrols with a smaller number of officers. We provide a wide array of electronic guard tour systems leveraging various geotagging technologies, including iButton Touch Memory, RFID, GPS, and GPRS. You can track the activities of your security personnel in real-time, ensuring exceptional situational awareness. Our customizable patrol management software is designed to cater to your specific security requirements. Additionally, we ensure a swift turnaround with software features for monitoring patrols, generating activity reports, planning tour routes, and scheduling guards, making it easier than ever to maintain security standards. Enhancing operational efficiency is not just a goal; it's a necessity in today's security landscape.

Description

Servicetrac empowers service contractors across the cleaning, security, and facilities management industries to fulfill their commitments to clients effectively. By managing everything from tasks and incidents to tours and patrols, as well as assessing the quality of services rendered, Servicetrac enhances performance, minimizes costs and risks, and boosts customer satisfaction. With its centralized platform, users gain improved oversight of field operations and team activities, complemented by service-level insights that inform strategic decisions and help meet Service Level Agreements (SLAs). Additionally, Servicetrac captures data in real-time, providing alerts for critical updates, which enables proactive, data-informed decision-making to mitigate risks and ensure high-quality customer service. Furthermore, the system promotes SLA compliance and effective service delivery by allowing mobile audits and inspections at client locations, while aggregating essential data to a central hub for streamlined management. This comprehensive approach not only enhances operational efficiency but also empowers contractors to build stronger relationships with their customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dr Integrated Systems

Country

Singapore

Website

drpatrol.com

Vendor Details

Company Name

TEAM Software

Founded

1989

Country

United States

Website

teamsoftware.com/software/servicetrac/

Product Features

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

Product Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

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