Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A guard tour system is essential for effectively overseeing security patrol operations in Singapore. In recent years, the responsibilities of security officers have expanded beyond traditional patrol duties to include tasks such as facility assessments and inspections. This evolution, combined with a growing demand for security services and a notable shortage of manpower in the industry, necessitates a more efficient management approach for security patrols with a smaller number of officers. We provide a wide array of electronic guard tour systems leveraging various geotagging technologies, including iButton Touch Memory, RFID, GPS, and GPRS. You can track the activities of your security personnel in real-time, ensuring exceptional situational awareness. Our customizable patrol management software is designed to cater to your specific security requirements. Additionally, we ensure a swift turnaround with software features for monitoring patrols, generating activity reports, planning tour routes, and scheduling guards, making it easier than ever to maintain security standards. Enhancing operational efficiency is not just a goal; it's a necessity in today's security landscape.
Description
Servicetrac empowers service contractors across the cleaning, security, and facilities management industries to fulfill their commitments to clients effectively. By managing everything from tasks and incidents to tours and patrols, as well as assessing the quality of services rendered, Servicetrac enhances performance, minimizes costs and risks, and boosts customer satisfaction. With its centralized platform, users gain improved oversight of field operations and team activities, complemented by service-level insights that inform strategic decisions and help meet Service Level Agreements (SLAs). Additionally, Servicetrac captures data in real-time, providing alerts for critical updates, which enables proactive, data-informed decision-making to mitigate risks and ensure high-quality customer service. Furthermore, the system promotes SLA compliance and effective service delivery by allowing mobile audits and inspections at client locations, while aggregating essential data to a central hub for streamlined management. This comprehensive approach not only enhances operational efficiency but also empowers contractors to build stronger relationships with their customers.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dr Integrated Systems
Country
Singapore
Website
drpatrol.com
Vendor Details
Company Name
TEAM Software
Founded
1989
Country
United States
Website
teamsoftware.com/software/servicetrac/
Product Features
Physical Security
Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues
Product Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management