Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Dovetail Software offers an HR Service Delivery Experience that includes HR Case Management and Employee Portal. It also provides reporting & analytics that enables HR to achieve excellence and meet the needs of modern HR teams. These requirements include improving the employee experience and improving the HR Experience of delivering human resources services.
Dovetail Software was founded in 1996 as a CRM company (Customer Relationship Manager) based in Austin, Texas. It started out focusing on the customer service and support market and implementing products for large-scale enterprise organizations.
We changed our focus in 2008 and created products for global workforces, specifically HR Service Delivery. Our current product line includes Employee Portal, HR Case Management, HR Knowledge Management, Reporting & Analytics, and HR Knowledge Management.
Description
The phenomenon of information overload is well-recognized, and we already struggle to manage the overwhelming amount of documents originating from various sources and presented in different formats. The continuous expansion of information seems limitless. Many organizations have suffered because they fail to recognize knowledge as the fourth factor of production, alongside land, capital, and labor, which makes it a vital component of competitive strategy. The potential worst-case scenario, such as the loss of critical information when knowledgeable employees leave, can significantly affect a company's operations. Furthermore, the frequent need to redo work, often referred to as "reinventing the wheel," leads to productivity declines and incurs additional expenses in today’s dynamic and fiercely competitive landscape, posing a significant challenge for nearly all businesses. This challenge is not exclusive to large corporations; small and medium-sized enterprises (SMEs) are increasingly finding that effectively leveraging knowledge is essential for achieving success in their respective markets. As such, the strategic management of knowledge resources has become imperative for organizations of all sizes.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Basecamp
Yes
Clickatell
Yes
Microsoft Outlook
Yes
Oracle Artificial Intelligence
Yes
SAP Access Control
Yes
Twilio
Yes
Willis Towers Watson HR Portal Software
Yes
Workday Extend
Yes
X (Twitter)
Yes
XpertHR
Yes
Integrations
Basecamp
No
Clickatell
No
Microsoft Outlook
No
Oracle Artificial Intelligence
No
SAP Access Control
No
Twilio
No
Willis Towers Watson HR Portal Software
No
Workday Extend
No
X (Twitter)
No
XpertHR
No
Pricing Details
PEPY
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dovetail Software
Founded
1995
Country
United States
Website
www.dovetailsoftware.com
Vendor Details
Company Name
Infolution
Founded
2001
Country
Netherlands
Website
www.infolution.com
Product Features
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
No
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
No
Human Resources
360 Degree Feedback
Yes
Applicant Tracking
No
Attendance Management
No
Benefits Management
No
Career Development Planning
No
Compensation Management
No
Compliance Management
No
Employee Database
No
Employee Lifecycle Management
No
Onboarding
No
Payroll Management
No
Performance Management
Yes
Recruiting Management
No
Self Service Portal
Yes
Succession Planning
No
Time & Attendance Management
No
Time Off Management
No
Timesheets
No
Training Management
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
No
Content Management
Yes
Decision Tree
Yes
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Portal
Chat
Yes
Collaboration
Yes
Content Management
Yes
Document Management
No
File Sharing
Yes
Search
Yes
Product Features
Portal
Chat
No
Collaboration
No
Content Management
No
Document Management
No
File Sharing
No
Search
No