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Description

DoubleCheck comprises a team of seasoned analysts and professionals hailing from top research and technology firms. We are fluent in the industry's nuances and adept at converting program insights into actionable strategies. By implementing a well-organized, scalable, and efficient win/loss program, we empower our clients to enhance their win rates through decisions that are informed and impactful, all based on sincere and prompt buyer feedback. Our clients often highlight our distinctiveness, which stems from our extensive collective experience, adaptable program design, personalized support model, user-friendly deliverables, and our capability to thoroughly analyze program outcomes. The process involves comprehensively understanding the elements that affect the results of opportunities and determining the necessary actions to maintain a competitive edge, achieved by systematically gathering and interpreting buyer insights. By leveraging these insights, clients can fortify their product go-to-market strategies and ensure sustained success in their offerings. This holistic approach not only drives immediate results but also fosters long-term growth and adaptation in a rapidly evolving market landscape.

Description

VOC Research focuses on conducting professional, pre-arranged, and impartial discussions with essential decision-makers among your customers, prospects, and intermediaries to collect their insights, feelings, and feedback regarding both your company's offerings and those of your main competitors. Our proficiency in B2B VOC services is designed to enhance your business acquisition and customer retention efforts. We engage with key decision-makers from organizations where you have recently secured or lost business opportunities to discern the reasons behind their choices. Following these discussions, we thoroughly analyze the gathered information to uncover trends and actionable insights that can assist you in capturing more business. Additionally, we conduct interviews with your customers to assess their unbiased levels of satisfaction, loyalty, and intentions to renew, enabling you to promptly address any concerns, suggestions, or potential issues. This process also evaluates your customers' likelihood of renewing their contracts or switching to competitors, providing you with valuable information to proactively manage their needs and expectations. Ultimately, our approach empowers you to strengthen customer relationships and enhance your overall market position.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Excel
Microsoft Word
PowerPoint

Integrations

Microsoft Excel
Microsoft Word
PowerPoint

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DoubleCheck Research

Founded

2014

Country

United States

Website

doublecheckresearch.com

Vendor Details

Company Name

VOC Research

Country

United States

Website

www.voc-research.com/services

Product Features

Product Features

Alternatives

Alternatives