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Description
DoubleCheck comprises a team of seasoned analysts and professionals hailing from top research and technology firms. We are fluent in the industry's nuances and adept at converting program insights into actionable strategies. By implementing a well-organized, scalable, and efficient win/loss program, we empower our clients to enhance their win rates through decisions that are informed and impactful, all based on sincere and prompt buyer feedback. Our clients often highlight our distinctiveness, which stems from our extensive collective experience, adaptable program design, personalized support model, user-friendly deliverables, and our capability to thoroughly analyze program outcomes. The process involves comprehensively understanding the elements that affect the results of opportunities and determining the necessary actions to maintain a competitive edge, achieved by systematically gathering and interpreting buyer insights. By leveraging these insights, clients can fortify their product go-to-market strategies and ensure sustained success in their offerings. This holistic approach not only drives immediate results but also fosters long-term growth and adaptation in a rapidly evolving market landscape.
Description
VOC Research focuses on conducting professional, pre-arranged, and impartial discussions with essential decision-makers among your customers, prospects, and intermediaries to collect their insights, feelings, and feedback regarding both your company's offerings and those of your main competitors. Our proficiency in B2B VOC services is designed to enhance your business acquisition and customer retention efforts. We engage with key decision-makers from organizations where you have recently secured or lost business opportunities to discern the reasons behind their choices. Following these discussions, we thoroughly analyze the gathered information to uncover trends and actionable insights that can assist you in capturing more business. Additionally, we conduct interviews with your customers to assess their unbiased levels of satisfaction, loyalty, and intentions to renew, enabling you to promptly address any concerns, suggestions, or potential issues. This process also evaluates your customers' likelihood of renewing their contracts or switching to competitors, providing you with valuable information to proactively manage their needs and expectations. Ultimately, our approach empowers you to strengthen customer relationships and enhance your overall market position.
API Access
Has API
API Access
Has API
Integrations
Microsoft Excel
Microsoft Word
PowerPoint
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DoubleCheck Research
Founded
2014
Country
United States
Website
doublecheckresearch.com
Vendor Details
Company Name
VOC Research
Country
United States
Website
www.voc-research.com/services