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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Donna transforms field sales by acting as a smart, always-on assistant that keeps reps prepared, organized, and in motion. The platform deeply integrates with CRM systems, calendars, and email platforms to ensure every task, update, and follow-up is handled accurately and on time. Sales teams benefit from automatic syncing of meeting data, route planning, and activity tracking without needing to enter information manually. Donna’s advanced workflow intelligence helps reps stay ahead of appointments and ensures that no opportunity slips through the cracks. Organizations can rely on Donna’s strong security posture, backed by leading compliance frameworks and ISO 27001 certification. With endorsements from major partners like PwC, Deloitte, and Plaud, Donna has proven its value across enterprise ecosystems. Teams using Donna report faster sales cycles, less administrative overhead, and a smoother end-to-end customer engagement process. As the only AI assistant purpose-built for field sales, it stands out as a practical and high-impact tool for modern sales organizations.

Description

Harnessing award-winning AI reasoning and contextual knowledge, the eGain Sales Advisor™ transforms all sales representatives into top performers by delivering in-the-moment conversational and procedural guidance. This innovative tool allows agents to engage with customers by identifying their needs through dialogue, rather than inundating them with excessive product details. Additionally, the benefits of this solution can be amplified by integrating it into self-service options. When implemented for customer self-service, it mimics the conversational support that a live agent would provide, ensuring a seamless experience. Furthermore, the system enhances the follow-up coaching and nurturing process through the use of virtual assistants, messaging, notifications, and comprehensive analytics—all consolidated on a single platform. This cohesive approach not only facilitates closing sales but also cultivates long-term relationships, ultimately increasing customer loyalty and maximizing revenue potential. By embracing such technology, organizations can significantly elevate the quality of their customer interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Lunni
Microsoft Outlook
SAP CRM
Salesforce

Integrations

Microsoft Dynamics 365
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Lunni
Microsoft Outlook
SAP CRM
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Donna

Founded

2024

Country

Belgium

Website

www.askdonna.com

Vendor Details

Company Name

eGain

Founded

1997

Country

United States

Website

www.egain.com/sales-advisor/

Product Features

Field Sales

Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management

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