Average Ratings 38 Ratings

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Description

Document360 is a smart Knowledge base platform. With powerful AI features and advanced tools, it helps businesses create, manage, and share high-quality documentation for diverse use cases. Use Cases Knowledge Base for Customers and Teams Create a centralized knowledge hub with AI-powered search and auto-tagging to ensure quick answers and improved team productivity. Analytics help identify gaps and optimize content. IT Documentation (Including API Docs) Streamline technical documentation with markdown support, version control, and features for developers like code snippet embedding. AI ensures content is always accurate and relevant. Standard Operating Procedures (SOPs) Maintain consistent processes across teams with a central repository for SOPs. AI-driven categorization and content suggestions make creation and updates simple. User Manuals Design professional manuals with customization options, AI summarization, and localization tools to cater to diverse user needs.

Description

HelpSmith is a comprehensive help authoring tool that enables users to generate CHM HTML Help files, Web Help systems, printed manuals, Adobe PDF documents, Microsoft Word documents, and ePub eBooks from one source. For those in search of a solution to create a CHM help file, an online Web Help system, or a PDF manual, HelpSmith offers an extensive array of features, including a robust word processor for drafting help topics and a built-in screenshot utility that can automatically capture help for dialog windows. With HelpSmith, you can effortlessly produce a CHM help file, a responsive Web Help system that works seamlessly on both desktop and mobile devices, a printed manual, a PDF document, an ePub eBook, and a Microsoft Word document all from a single source project. Additionally, the included word processor has a spell checker and supports dictionaries in various languages, making it easier to write clear and accurate content. This versatility makes HelpSmith an ideal choice for anyone needing to create comprehensive help documentation in multiple formats.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Disqus
Google Analytics
Adobe Document Cloud
C++Builder
Crowdin
Desktop.com
Facebook
Freshdesk
HelpBar
Intercom
Microsoft 365
Microsoft Teams
Microsoft Word
Olark
RAD Studio
Segment
Slack
Supademo
Unleash
Visual Studio

Integrations

Disqus
Google Analytics
Adobe Document Cloud
C++Builder
Crowdin
Desktop.com
Facebook
Freshdesk
HelpBar
Intercom
Microsoft 365
Microsoft Teams
Microsoft Word
Olark
RAD Studio
Segment
Slack
Supademo
Unleash
Visual Studio

Pricing Details

contact us
Free Trial
Free Version

Pricing Details

$199 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kovai

Founded

2011

Country

United Kingdom

Website

document360.com

Vendor Details

Company Name

HelpSmith

Founded

2010

Country

Canada

Website

www.helpsmith.com

Product Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Product Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Alternatives

Alternatives

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