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features
design
support

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Description

Docsie is an award-winning digital documentation and knowledge management platform based in Ontario, Canada. You can access Docsie through a SaaS web application to create & edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that users can access whenever they need information! Docsie offers powerful business-grade features to write & manage product documentation: - Pilot onboarding service w/ portal design support and workforce training - Internal & external knowledge base options - Create multiple workspaces - Portal analytics & feedback with Docsie Vocally - Custom domain on free tier - Markdown compatible - Docsie Editor with rich formatting and content embeds - iFrame - SwaggerAPI import - Built-in and custom document templates - Help center deployment & in-app help sidebar - Share guided tours & create with our builder Chrome extension - Manage multiple versions, languages, and view change history - Webhook support in Mattermost, Slack, and more - Ghost AI language translation (available) & generative AI (in-progress) - Project management with kanban and task creation - RBAC/JWT/SSO for security, user management, and data protection

Description

The ultimate development environment has now been redesigned specifically for crafting documentation. By utilizing a singular authoring platform, the need for multiple disparate tools is removed entirely. With features like a built-in Git interface, an integrated build system, automated testing capabilities, and a customizable layout that’s ready for immediate use, you can dedicate your efforts to what truly matters: your content. This environment allows you to merge the benefits of Markdown with the precision of semantic markup. Whether you choose to stick with one format or enhance Markdown with semantic elements, Mermaid diagrams, and LaTeX math expressions, flexibility is at your fingertips. Maintain high standards for the quality and integrity of your documentation through over 100 real-time inspections right within the editor, as well as tests during live previews and builds. The live preview accurately reflects how your audience will engage with the documentation. You have the option to preview a single page within the IDE or launch the complete help website in your browser without the need to execute a build. Additionally, you can effortlessly repurpose content, whether it be smaller snippets or entire sections from your table of contents, ensuring efficiency and consistency throughout your documentation process. This innovative environment streamlines your workflow and enhances productivity, making documentation easier and more effective than ever before.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

GitHub Yes 
AccessOwl Yes 
Airtable Yes 
Amazon Q Developer No 
Amazon Web Services (AWS) No 
Augment Code No 
Bitbucket Yes 
CSV Editor No 
Codebuddy No 
EasyCode No 
Files by Google Yes 
GitLab Yes 
Google Drive Yes 
JSFiddle Yes 
JetBrains AI Assistant No 
Latta No 
Loom Yes 
Miro Yes 
Zapier Yes 
iorad Yes 

Integrations

GitHub Yes 
AccessOwl No 
Airtable No 
Amazon Q Developer Yes 
Amazon Web Services (AWS) Yes 
Augment Code Yes 
Bitbucket No 
CSV Editor Yes 
Codebuddy Yes 
EasyCode Yes 
Files by Google No 
GitLab No 
Google Drive No 
JSFiddle No 
JetBrains AI Assistant Yes 
Latta Yes 
Loom No 
Miro No 
Zapier No 
iorad No 

Pricing Details

$39 per month (annual)
Forever Free Startup - $0
Startup Plus - $39 USD per month (billed annually) OR $49 USD per month(billed monthly)
Small Team - $79 per month (billed annually) OR $99 per month (billed monthly)
Business - $249 per month (billed annually) OR $315 per month (billed monthly)
Organization - custom pricing based on requirements
Free Trial Yes 
Free Version Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Docsie

Founded

2018

Country

Canada

Website

www.docsie.io

Vendor Details

Company Name

JetBrains

Founded

2000

Country

Czech Republic

Website

www.jetbrains.com/writerside/

Product Features

Document Generation

Batch Processing No 
Collaboration Yes 
Digital Signature No 
Interaction Tracking Yes 
Multiple Output Formats Yes 
Templates Yes 

Enterprise Content Management (ECM)

Archiving & Retention Yes 
Collaboration Tools Yes 
Content Lifecycle Management No 
Digital Asset Management No 
Document Management Yes 
Electronic Signature No 
Information Governance Yes 
Mobile Access Yes 
Search Yes 
Version Control Yes 
Workflow Management Yes 

Knowledge Management

Artificial Intelligence (AI) Yes 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree No 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Software Documentation

Access Roles / User Permissions Yes 
Automatic Documentation Generation Yes 
Collaboration Tools Yes 
Docs Web Hosting No 
Feedback Capture Yes 
Markdown Support Yes 
Multiple Formats Support Yes 
Multiple Versions Support Yes 
Version Control Yes 
WYSIWIG Editor Yes 
Webhooks Yes 
reStructured Text Support No 

Product Features

Software Documentation

Access Roles / User Permissions No 
Automatic Documentation Generation No 
Collaboration Tools No 
Docs Web Hosting No 
Feedback Capture No 
Markdown Support No 
Multiple Formats Support No 
Multiple Versions Support No 
Version Control No 
WYSIWIG Editor No 
Webhooks No 
reStructured Text Support No 

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