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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

An adaptable, user-friendly, and responsive editing tool equipped with a comprehensive array of AI functionalities designed for the creation and management of knowledge base materials. It offers a streamlined no-code publishing process, allowing for the rapid release of user documentation, detailed guides, and frequently asked questions within moments. Furthermore, it comes pre-configured for brand consistency, featuring thoughtfully designed styling choices that deliver a polished, professional appearance. This ensures that users can maintain high-quality content with ease and efficiency.

Description

Support your customers as if you have a personal connection with them. Create engaging guides that assist your customers in achieving activation, resolving issues, and finding success based on their individual needs. Stonly simplifies the process of developing, sharing, and accessing knowledge, ensuring your team has the necessary resources and solutions to thrive. With Stonly, you can provide immediate, tailored assistance exactly when and where it is required. The platform features a robust collection of onboarding and adoption tools that merge detailed user data with real-time user actions, guiding them on customized paths toward their goals. These interactive guides are designed to adapt to each customer's unique preferences, enhancing their overall experience. Our versatile widget empowers customers to access personalized guidance whenever they need it, no matter their location. Easily integrate Stonly into your existing customer support, data management, and knowledge-sharing platforms to maximize its impact. This seamless integration fosters a more efficient support experience while ensuring that your customers feel valued and understood throughout their journey.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Crowdin
Embedly
Freshdesk
Front
Help Scout
Intercom
Microsoft Dynamics 365
Microsoft SharePoint
NetSuite
Pipedrive
Salesforce
Segment
Stackreaction
WordPress
Zendesk
Zoho CRM

Integrations

Crowdin
Embedly
Freshdesk
Front
Help Scout
Intercom
Microsoft Dynamics 365
Microsoft SharePoint
NetSuite
Pipedrive
Salesforce
Segment
Stackreaction
WordPress
Zendesk
Zoho CRM

Pricing Details

$80 per month
Free Trial
Free Version

Pricing Details

$49 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DocsHound

Country

United States

Website

docshound.com

Vendor Details

Company Name

Stonly

Founded

2018

Country

France

Website

stonly.com

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Work Instructions

Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

Alternatives

Alternatives

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