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Average Ratings 337 Ratings

Description

DocClocker is revolutionizing the waiting room experience by providing transparency for patients. You can easily search for healthcare providers nearby who value your time and schedule appointments with them seamlessly. Discover any local provider and access genuine reviews, along with insights into their typical wait times. With DocClocker, you can harness modern tracking and reporting technology right from your smartphone. Utilize the DocClocker clock-in feature to view real-time waiting room updates for providers in your vicinity. Additionally, you can save appointments in the DocClocker calendar and get timely text or email reminders as your appointment date approaches. In a world where fitting 30 patients into 15-minute slots is the norm, we understand that quality healthcare often requires more time than that. Patients recognize this too, so alleviate the stress in your front office by keeping them informed about any delays you may encounter. This proactive approach not only enhances patient satisfaction but also fosters a more efficient healthcare environment.

Description

Businesses around the world lose billions of dollars every year due to long queues. Customers who are subject to poor queueing are less likely stay and recommend your business. Compare the performance of different departments and locations. Monitor wait times and the number of visitors who are waiting. Give your staff the tools to improve customer service. Recognize the achievements of your team and identify areas for growth. You can easily measure and share your performance results. Service reports are a great way to track KPIs and evaluate the effectiveness of your service strategy. Customers can join a virtual waiting list using their phones to eliminate in-person lines. Monitor your line in real-time. Customers can safely wait in their cars, at home or outside. Notify customers when you are available to serve them. Provide customers with regular updates about wait times and any other information. Talk to customers and ask for their feedback.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Gmail
Pipedrive
Slack
SurveyMonkey

Integrations

Gmail
Pipedrive
Slack
SurveyMonkey

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$789 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DocClocker

Country

United States

Website

docclocker.com

Vendor Details

Company Name

Qminder

Founded

2011

Country

United Kingdom

Website

www.qminder.com

Product Features

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Product Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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