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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Dispatchly is a software solution designed for shipment audits that identifies parcels that are late, lost, or damaged, and automatically processes refund claims with the respective carriers on your behalf. It tracks every shipment across over 380 carriers, including major names like UPS, FedEx, DHL, DPD, and Royal Mail, ensuring compliance with each carrier's service level agreements. Whenever a parcel fails to meet the required standards, Dispatchly gathers the necessary evidence and submits the claim before the cutoff date. Users can securely connect their carrier API keys, which are encrypted, restricted to claim-related activities, and can be revoked at any time through the user dashboard. Additionally, Dispatchly provides a carrier scorecard that evaluates each carrier based on metrics such as on-time delivery rates, frequency of damage, and the speed of claims processing. Refunds are directly credited to your carrier account, allowing you to retain the full amount. The service operates on a straightforward monthly fee structure, eliminating any commission on recovered funds, which means you keep 100% of what is refunded. This comprehensive approach ensures transparency and efficiency in managing shipment-related issues.

Description

Our goal is to equip you with the essential insights necessary for seamless shipping operations. We understand that merely having raw data is insufficient; our clients emphasize that technology must deliver both data input and insightful output to enable informed decision-making that optimizes their shipping processes. Our innovative platform, iQ, processes your data and transforms it into diverse supply chain metrics, providing actionable insights to refine every facet of your business. With iQ, you can pinpoint individual shipments, analyze the percentage of your shipping that employs different carrier service levels, evaluate the effectiveness of each service level, and identify shipment origins by region. Additionally, the use of heat maps allows you to visualize the destinations of your shipments at a granular county level, facilitating better strategic planning and resource allocation. This comprehensive approach ensures you have a thorough understanding of your shipping dynamics, ultimately empowering you to enhance efficiency and responsiveness in your operations.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Loop Returns

Integrations

Loop Returns

Pricing Details

€899/month (billed annually)
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dispatchly

Founded

2025

Country

Netherlands

Website

dispatch.ly

Vendor Details

Company Name

iDrive Logistics

Country

United States

Website

www.idrivelogistics.com

Product Features

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Product Features

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Alternatives

Alternatives