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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dispatchly is a software solution designed for shipment audits that identifies parcels that are late, lost, or damaged, and automatically processes refund claims with the respective carriers on your behalf. It tracks every shipment across over 380 carriers, including major names like UPS, FedEx, DHL, DPD, and Royal Mail, ensuring compliance with each carrier's service level agreements. Whenever a parcel fails to meet the required standards, Dispatchly gathers the necessary evidence and submits the claim before the cutoff date. Users can securely connect their carrier API keys, which are encrypted, restricted to claim-related activities, and can be revoked at any time through the user dashboard. Additionally, Dispatchly provides a carrier scorecard that evaluates each carrier based on metrics such as on-time delivery rates, frequency of damage, and the speed of claims processing. Refunds are directly credited to your carrier account, allowing you to retain the full amount. The service operates on a straightforward monthly fee structure, eliminating any commission on recovered funds, which means you keep 100% of what is refunded. This comprehensive approach ensures transparency and efficiency in managing shipment-related issues.

Description

Our goal is to equip you with the essential insights necessary for seamless shipping operations. We understand that merely having raw data is insufficient; our clients emphasize that technology must deliver both data input and insightful output to enable informed decision-making that optimizes their shipping processes. Our innovative platform, iQ, processes your data and transforms it into diverse supply chain metrics, providing actionable insights to refine every facet of your business. With iQ, you can pinpoint individual shipments, analyze the percentage of your shipping that employs different carrier service levels, evaluate the effectiveness of each service level, and identify shipment origins by region. Additionally, the use of heat maps allows you to visualize the destinations of your shipments at a granular county level, facilitating better strategic planning and resource allocation. This comprehensive approach ensures you have a thorough understanding of your shipping dynamics, ultimately empowering you to enhance efficiency and responsiveness in your operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Loop Returns No 

Integrations

Loop Returns Yes 

Pricing Details

€899/month (billed annually)
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Dispatchly

Founded

2025

Country

Netherlands

Website

dispatch.ly

Vendor Details

Company Name

iDrive Logistics

Country

United States

Website

www.idrivelogistics.com

Product Features

Parcel Audit

Auditing & Claim Filing Services No 
Automated Audit No 
Automated Claim Filing No 
Carrier Invoice Auditing No 
Cost Recovery Reporting No 
Data Import No 
Exceptions Management No 
Package Analytics No 
Predictive Analytics No 
Shipping Monitoring No 
Shipping Optimization No 
Third Party Management No 

Product Features

Parcel Audit

Auditing & Claim Filing Services No 
Automated Audit Yes 
Automated Claim Filing No 
Carrier Invoice Auditing No 
Cost Recovery Reporting No 
Data Import No 
Exceptions Management No 
Package Analytics Yes 
Predictive Analytics No 
Shipping Monitoring No 
Shipping Optimization Yes 
Third Party Management No 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking No 
Warehouse Management No 

Alternatives

Alternatives