Direct-Recovery Description
If your business deals with parcel and LTL shipments, you may be paying excessive fees to carriers since identifying and disputing erroneous charges can be quite challenging. We meticulously monitor each package you send and every fee you incur. In instances of late deliveries, we ensure you receive a refund for the shipping costs incurred. If any charge proves to be unjustified, we work to obtain either a credit or a refund on your behalf. In cases where a shipment is lost or damaged, we also strive to recover the costs associated with both the shipping and the lost or damaged contents. Additionally, when you're facing elevated rates, we negotiate better pricing or provide you with the analytical resources necessary to achieve similar results. These savings on hard costs can often exceed 10% of your carrier invoices, ultimately benefiting your bottom line even further. By leveraging our services, you can significantly enhance your shipping efficiency and reduce unnecessary expenses.
Direct-Recovery Alternatives
Ecommerce is complex. Shipping doesn’t have to be. Shippo helps you grow your business by integrating with your workflows, providing experienced support, and connecting you with easy access to the best rates at the most carriers.
>> Easy access to the best rates on the most carriers - Access over 85 carriers worldwide and best rates at each, including regionals others cannot provide.
>> The end-to-end shipping platform for every business - Make shipping a seamless part of your business - connect your e-commerce platform or build our implementation-ready API directly into your workflow, fulfill orders quickly with smart defaults and configurable automations, and gain insights that help you ship smarter with analytics and reporting.
>> Support every step of the way - Go with confidence thanks to our experienced customer support, implementation and success teams. We have the shipping knowledge to get you started quickly and keep you up and running consistently.
>> Grow into the future with Shippo - You will only ship more tomorrow. Shippo is there for you with 99.99% uptime, a modern tech stack, and all the features you need to create a greater brand connection to your customers and scale to match your highest ambitions
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Banyan Technology is a leading provider of over-the-road (OTR) shipping solutions, delivering advanced freight management through its LIVE Connect® platform. Designed for Shippers, 3PLs and supply chain partners, LIVE Connect simplifies Truckload (TL), Less-Than-Truckload (LTL), Final Mile and Parcel shipping with real-time rating, execution and visibility.
The platform eliminates manual inefficiencies with AI-powered predictive pricing, automated freight auditing and real-time business intelligence dashboards. Seamless TMS and API integrations provide instant carrier connectivity, optimizing cost savings and improving operational efficiency. With 3x more carrier connections than any other provider, businesses gain unmatched flexibility and control over their shipping operations.
Since 2001, Banyan Technology has been committed to client-driven innovation, continuously enhancing LIVE Connect to meet evolving industry demands. Headquartered in Cleveland, Ohio, Banyan delivers exceptional service and ongoing support, ensuring businesses ship smarter and more efficiently.
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Dispatchly
Dispatchly is a software solution designed for shipment audits that identifies parcels that are late, lost, or damaged, and automatically processes refund claims with the respective carriers on your behalf. It tracks every shipment across over 380 carriers, including major names like UPS, FedEx, DHL, DPD, and Royal Mail, ensuring compliance with each carrier's service level agreements. Whenever a parcel fails to meet the required standards, Dispatchly gathers the necessary evidence and submits the claim before the cutoff date. Users can securely connect their carrier API keys, which are encrypted, restricted to claim-related activities, and can be revoked at any time through the user dashboard. Additionally, Dispatchly provides a carrier scorecard that evaluates each carrier based on metrics such as on-time delivery rates, frequency of damage, and the speed of claims processing. Refunds are directly credited to your carrier account, allowing you to retain the full amount. The service operates on a straightforward monthly fee structure, eliminating any commission on recovered funds, which means you keep 100% of what is refunded. This comprehensive approach ensures transparency and efficiency in managing shipment-related issues.
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FreightPOP
FreightPOP gives mid-market and enterprise shippers a single system of record for moving goods. Warehouse, order, and transportation management run on one platform under one login, so teams stop reconciling three disconnected tools and one version of the truth.
Every mode lives in the same workflow — parcel, LTL, FTL, ocean, rail, and international air — and the platform connects to the ERP, carrier, marketplace, and logistics systems already in place through 1,500+ supported integrations.
FreightPOP AI is the intelligence layer running across that ecosystem. It learns continuously from shipment data, operational behavior, and system activity, then applies what it learns to guide decisions and execute work automatically. Day to day, that covers rate shopping, dispatching, tracking, and freight audit. Further out, it extends into load consolidation, route optimization, yard management, and dock scheduling.
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Pricing
Pricing Starts At:
$1.00/month
Free Version:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Direct-Recovery
Year Founded:
2000
Headquarters:
United States
Website:
www.direct-recovery.com
Media
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Product Details
Platforms
Web-Based
Types of Training
Live Training (Online)
Customer Support
Live Rep (24/7)
Direct-Recovery Features and Options
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