Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dispatchly is a software solution designed for shipment audits that identifies parcels that are late, lost, or damaged, and automatically processes refund claims with the respective carriers on your behalf. It tracks every shipment across over 380 carriers, including major names like UPS, FedEx, DHL, DPD, and Royal Mail, ensuring compliance with each carrier's service level agreements. Whenever a parcel fails to meet the required standards, Dispatchly gathers the necessary evidence and submits the claim before the cutoff date. Users can securely connect their carrier API keys, which are encrypted, restricted to claim-related activities, and can be revoked at any time through the user dashboard. Additionally, Dispatchly provides a carrier scorecard that evaluates each carrier based on metrics such as on-time delivery rates, frequency of damage, and the speed of claims processing. Refunds are directly credited to your carrier account, allowing you to retain the full amount. The service operates on a straightforward monthly fee structure, eliminating any commission on recovered funds, which means you keep 100% of what is refunded. This comprehensive approach ensures transparency and efficiency in managing shipment-related issues.
Description
SureShip® is an end-to-end shipping automation solution designed exclusively for users of Infor CloudSuite Industrial (SyteLine) ERP. The platform tightly integrates shipping and fulfillment processes directly into the ERP, removing the need for third-party shipping tools or manual data transfers. SureShip® connects seamlessly with major parcel and LTL carriers, enabling real-time rate comparisons, shipment execution, and tracking from a single interface. Its predictive packaging and rate-shopping capabilities help businesses select the most cost-effective shipping options before orders are released. The system provides instant visibility into freight costs, revenue, and shipment status across the organization. Because SureShip® is built using SyteLine’s native Mongoose™ framework, it delivers reliable performance and consistent data integrity. Automated tracking updates and notifications improve communication with customers and internal teams. The platform supports both on-premise and cloud deployments to match different IT strategies. Manufacturers benefit from reduced fulfillment workloads and faster order processing times. Overall, SureShip® delivers measurable ROI by streamlining warehouse, finance, and customer service operations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
€899/month (billed annually)
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dispatchly
Founded
2025
Country
Netherlands
Website
dispatch.ly
Vendor Details
Company Name
Decision Resources
Founded
1978
Country
United States
Website
www.decision.com/software/sureship/
Product Features
Parcel Audit
Auditing & Claim Filing Services
No
Automated Audit
No
Automated Claim Filing
No
Carrier Invoice Auditing
No
Cost Recovery Reporting
No
Data Import
No
Exceptions Management
No
Package Analytics
No
Predictive Analytics
No
Shipping Monitoring
No
Shipping Optimization
No
Third Party Management
No