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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dispatchly is a software solution designed for shipment audits that identifies parcels that are late, lost, or damaged, and automatically processes refund claims with the respective carriers on your behalf. It tracks every shipment across over 380 carriers, including major names like UPS, FedEx, DHL, DPD, and Royal Mail, ensuring compliance with each carrier's service level agreements. Whenever a parcel fails to meet the required standards, Dispatchly gathers the necessary evidence and submits the claim before the cutoff date. Users can securely connect their carrier API keys, which are encrypted, restricted to claim-related activities, and can be revoked at any time through the user dashboard. Additionally, Dispatchly provides a carrier scorecard that evaluates each carrier based on metrics such as on-time delivery rates, frequency of damage, and the speed of claims processing. Refunds are directly credited to your carrier account, allowing you to retain the full amount. The service operates on a straightforward monthly fee structure, eliminating any commission on recovered funds, which means you keep 100% of what is refunded. This comprehensive approach ensures transparency and efficiency in managing shipment-related issues.

Description

SureShip® is an end-to-end shipping automation solution designed exclusively for users of Infor CloudSuite Industrial (SyteLine) ERP. The platform tightly integrates shipping and fulfillment processes directly into the ERP, removing the need for third-party shipping tools or manual data transfers. SureShip® connects seamlessly with major parcel and LTL carriers, enabling real-time rate comparisons, shipment execution, and tracking from a single interface. Its predictive packaging and rate-shopping capabilities help businesses select the most cost-effective shipping options before orders are released. The system provides instant visibility into freight costs, revenue, and shipment status across the organization. Because SureShip® is built using SyteLine’s native Mongoose™ framework, it delivers reliable performance and consistent data integrity. Automated tracking updates and notifications improve communication with customers and internal teams. The platform supports both on-premise and cloud deployments to match different IT strategies. Manufacturers benefit from reduced fulfillment workloads and faster order processing times. Overall, SureShip® delivers measurable ROI by streamlining warehouse, finance, and customer service operations.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

€899/month (billed annually)
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dispatchly

Founded

2025

Country

Netherlands

Website

dispatch.ly

Vendor Details

Company Name

Decision Resources

Founded

1978

Country

United States

Website

www.decision.com/software/sureship/

Product Features

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Product Features

LTL

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

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Alternatives

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