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Description
Dispatchly is a software solution designed for shipment audits that identifies parcels that are late, lost, or damaged, and automatically processes refund claims with the respective carriers on your behalf. It tracks every shipment across over 380 carriers, including major names like UPS, FedEx, DHL, DPD, and Royal Mail, ensuring compliance with each carrier's service level agreements. Whenever a parcel fails to meet the required standards, Dispatchly gathers the necessary evidence and submits the claim before the cutoff date. Users can securely connect their carrier API keys, which are encrypted, restricted to claim-related activities, and can be revoked at any time through the user dashboard. Additionally, Dispatchly provides a carrier scorecard that evaluates each carrier based on metrics such as on-time delivery rates, frequency of damage, and the speed of claims processing. Refunds are directly credited to your carrier account, allowing you to retain the full amount. The service operates on a straightforward monthly fee structure, eliminating any commission on recovered funds, which means you keep 100% of what is refunded. This comprehensive approach ensures transparency and efficiency in managing shipment-related issues.
Description
Regardless of whether you utilize UPS, FedEx, LTL, or a third-party logistics provider, Shipware offers tailored solutions designed specifically for your shipping needs. Since its inception in 2011, Shipware has successfully assisted numerous companies in minimizing shipping expenses and optimizing their spending. We understand that effective shipping solutions cannot be universally applied; instead, they should be customized to fit individual requirements. Our team, composed of former pricing analysts from UPS, FedEx, and LTL, leverages a combination of advanced data modeling, proprietary technology, and insider expertise to create a solution that aligns with your specific goals. Whether your priorities include cutting shipping costs, enhancing delivery times, or keeping your customers satisfied, Shipware is committed to providing assistance. Additionally, we ensure you never miss an eligible refund by conducting a comprehensive weekly audit of your carrier invoices to identify and claim refunds that you deserve. You can either lower expenses with your existing carrier by ensuring their services meet your standards or explore new options to elevate your logistics operations. Furthermore, our exceptional contract optimization process allows you to negotiate top-tier rates with UPS, FedEx, or LTL carriers, enhancing your overall shipping strategy. With Shipware, you can confidently navigate the complexities of shipping while maximizing your savings and efficiency.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
3PL Freight Software
FedEx Ship Manager
UPS Ready
Pricing Details
€899/month (billed annually)
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dispatchly
Founded
2025
Country
Netherlands
Website
dispatch.ly
Vendor Details
Company Name
Shipware
Website
shipware.com
Product Features
Parcel Audit
Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management
Product Features
Logistics
3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management
