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Description
Dispatchly is a software solution designed for shipment audits that identifies parcels that are late, lost, or damaged, and automatically processes refund claims with the respective carriers on your behalf. It tracks every shipment across over 380 carriers, including major names like UPS, FedEx, DHL, DPD, and Royal Mail, ensuring compliance with each carrier's service level agreements. Whenever a parcel fails to meet the required standards, Dispatchly gathers the necessary evidence and submits the claim before the cutoff date. Users can securely connect their carrier API keys, which are encrypted, restricted to claim-related activities, and can be revoked at any time through the user dashboard. Additionally, Dispatchly provides a carrier scorecard that evaluates each carrier based on metrics such as on-time delivery rates, frequency of damage, and the speed of claims processing. Refunds are directly credited to your carrier account, allowing you to retain the full amount. The service operates on a straightforward monthly fee structure, eliminating any commission on recovered funds, which means you keep 100% of what is refunded. This comprehensive approach ensures transparency and efficiency in managing shipment-related issues.
Description
ShipSigma employs an innovative, technology-driven approach that allows clients to lower their shipping expenses without altering their choice of carriers or service quality, and we stand behind our promises with a guarantee. Our exclusive cost modeling system is seamlessly integrated into a user-friendly online interface that has established a benchmark in the small parcel sector, offering sophisticated, enterprise-grade solutions tailored for businesses of all sizes. With our cutting-edge technology, which leverages over $1 billion in real-time market insights, we have positioned ourselves as the leading provider of negotiation software and tangible results in the industry. By taking an objective look at their expenses, shippers can achieve significant reductions in shipping costs more quickly and efficiently than attempting to do so independently. We thoroughly examine your invoice data, juxtaposing your specific shipping patterns against carrier profitability indicators to facilitate better carrier agreements. In addition, our continuous weekly audits of invoices ensure that you receive savings on any lost or damaged packages, as we proactively manage claims through our platform, reinforcing our commitment to delivering value at every step. This comprehensive approach not only enhances your bottom line but also streamlines your shipping operations, making it easier than ever to optimize costs.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
€899/month (billed annually)
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dispatchly
Founded
2025
Country
Netherlands
Website
dispatch.ly
Vendor Details
Company Name
ShipSigma
Country
United States
Website
shipsigma.com
Product Features
Parcel Audit
Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management
Product Features
Parcel Audit
Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management
