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Description
Dispatchly is a software solution designed for shipment audits that identifies parcels that are late, lost, or damaged, and automatically processes refund claims with the respective carriers on your behalf. It tracks every shipment across over 380 carriers, including major names like UPS, FedEx, DHL, DPD, and Royal Mail, ensuring compliance with each carrier's service level agreements. Whenever a parcel fails to meet the required standards, Dispatchly gathers the necessary evidence and submits the claim before the cutoff date. Users can securely connect their carrier API keys, which are encrypted, restricted to claim-related activities, and can be revoked at any time through the user dashboard. Additionally, Dispatchly provides a carrier scorecard that evaluates each carrier based on metrics such as on-time delivery rates, frequency of damage, and the speed of claims processing. Refunds are directly credited to your carrier account, allowing you to retain the full amount. The service operates on a straightforward monthly fee structure, eliminating any commission on recovered funds, which means you keep 100% of what is refunded. This comprehensive approach ensures transparency and efficiency in managing shipment-related issues.
Description
Our services empower eCommerce businesses to leverage data for quicker, more cost-effective, and clearer product delivery than ever, ensuring guaranteed savings. Say goodbye to the hassle of managing UPS and FedEx shipments; ShipScience takes care of everything and promises measurable results. You will automatically receive refunds for any delayed packages, as every late delivery is eligible for a refund, covering both UPS and FedEx. Carriers often fail to inform you about refund eligibility, and your window for claiming refunds is limited to just a few weeks. We also provide tracking and identification tools to help you automatically reclaim funds for lost and damaged shipments. Additionally, our customer scorecards allow you to pinpoint which clients are facing these challenges most frequently. With continuous monitoring of your data for potential discrepancies, ShipScience will expertly manage any billing errors, incorrect surcharges, and compliance issues on your behalf. Let our intelligent systems uncover any shipping charge discrepancies for you, ensuring you maximize your savings and efficiency. Trust us to simplify your shipping processes and improve your overall operational performance.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
€899/month (billed annually)
Free Trial
Free Version
Pricing Details
$1,565 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dispatchly
Founded
2025
Country
Netherlands
Website
dispatch.ly
Vendor Details
Company Name
ShipScience
Country
United States
Website
shipscience.com
Product Features
Parcel Audit
Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Parcel Audit
Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management
