Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Dispatchly is a software solution designed for shipment audits that identifies parcels that are late, lost, or damaged, and automatically processes refund claims with the respective carriers on your behalf. It tracks every shipment across over 380 carriers, including major names like UPS, FedEx, DHL, DPD, and Royal Mail, ensuring compliance with each carrier's service level agreements. Whenever a parcel fails to meet the required standards, Dispatchly gathers the necessary evidence and submits the claim before the cutoff date. Users can securely connect their carrier API keys, which are encrypted, restricted to claim-related activities, and can be revoked at any time through the user dashboard. Additionally, Dispatchly provides a carrier scorecard that evaluates each carrier based on metrics such as on-time delivery rates, frequency of damage, and the speed of claims processing. Refunds are directly credited to your carrier account, allowing you to retain the full amount. The service operates on a straightforward monthly fee structure, eliminating any commission on recovered funds, which means you keep 100% of what is refunded. This comprehensive approach ensures transparency and efficiency in managing shipment-related issues.
Description
RefundShield seamlessly evaluates refund requests from the App Store, safeguarding your earnings by preventing unwarranted refunds, all without the need for any SDK integration. Additionally, this innovative solution allows businesses to maintain their financial stability while ensuring customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
App Store
No
Pricing Details
€899/month (billed annually)
Free Trial
No
Free Version
No
Pricing Details
$69.99/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dispatchly
Founded
2025
Country
Netherlands
Website
dispatch.ly
Vendor Details
Company Name
RefundShield
Founded
2022
Website
refundshield.io
Product Features
Parcel Audit
Auditing & Claim Filing Services
No
Automated Audit
No
Automated Claim Filing
No
Carrier Invoice Auditing
No
Cost Recovery Reporting
No
Data Import
No
Exceptions Management
No
Package Analytics
No
Predictive Analytics
No
Shipping Monitoring
No
Shipping Optimization
No
Third Party Management
No
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No